Technical Business Analyst – Data & Operations Integration

Computer Task Group, Inc • Chicago, IL

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About The Position

CTG is seeking a Technical Business Analyst – Data & Operations Integration for a client in Chicago, Illinois, for a 12-month engagement. The role serves as the primary business liaison among Operations Subject Matter Experts, Structured and Unstructured Data teams, and Development teams. The analyst develops an understanding of operational data, translates business needs into technical requirements, and validates data definitions and outputs against business needs.

The position supports data quality reviews, establishes business ground truth, facilitates stakeholder discovery and process mapping, and documents requirements, user stories, use cases, and acceptance criteria. It also supports discovery and requirements development for future Operations Automation teams, maintains development backlog items in Azure DevOps, and performs impact and gap analysis to support solution development.

The role requires demonstrated Business Analyst experience supporting data, technology, or operational integration initiatives; strong requirements, analytical, communication, and facilitation skills; and the ability to work across business and technical teams. A bachelor’s degree in a relevant field or equivalent professional experience is preferred. The expected base salary is $52.00–$57.00 per hour. A competitive benefits package is offered.

Requirements

• Strong requirements-gathering, functional-analysis, and business process-mapping skills.
• Working knowledge of the Software Development Life Cycle (SDLC) and application development methodologies.
• Experience facilitating stakeholder workshops and managing cross-functional business and technical relationships.
• Proficiency in Azure DevOps backlog management.
• Strong analytical, problem-solving, documentation, and communication skills.
• Ability to translate complex business needs into actionable requirements for technical teams.
• Demonstrated experience as a Business Analyst supporting data, technology, or operational integration initiatives.
• Experience collaborating with business SMEs, operations teams, and technical development teams.
• Proven ability to analyze and document functional requirements, assess business impacts, and support solution delivery.
• Experience supporting structured and unstructured data initiatives from a business and operational perspective.
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group.

Nice To Haves

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field is preferred; equivalent professional experience is also accepted.

Responsibilities

• Serve as the primary business liaison between Operations Subject Matter Experts, Structured and Unstructured Data teams, and Development teams.
• Develop and maintain an understanding of operational data, including business definitions, sources, intended use, and quality requirements.
• Translate business and operational needs into clear requirements for data engineering and AI development teams.
• Validate data schemas, mappings, definitions, and outputs to ensure alignment with business needs.
• Support data quality reviews and establish business ground truth.
• Facilitate stakeholder workshops, discovery sessions, and business process-mapping activities.
• Document business requirements, user stories, use cases, and acceptance criteria.
• Support discovery and requirements development for future Operations Automation teams.
• Create, maintain, and refine development backlog items in Azure DevOps.
• Perform impact and gap analysis to support solution development.

Benefits

• A competitive benefit package is offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed