Technical Business Analyst (Integration and API)
About The Position
As a Technical Business Analyst within Hiscox, you will create and deliver solutions that address business needs through the efficient exploitation of new or existing technology capabilities, augmented by integration and automation. You will ensure solutions work effectively end-to-end, improving user experience and productivity while minimizing the total cost of ownership. You will be involved in all stages of the delivery process, from ideation, requirements gathering, and analysis, to build, test, and deployment. Developing a strong understanding of the business case, impacted business processes, and supporting technology to ensure successful outcomes. Working within a multidisciplinary team, you will be responsible for creating low-level solutions, including technical specifications, while providing direction and leadership to technical and non-technical stakeholders. This is a key role for the delivery of technical innovation within the Hiscox UK Retail team. You will be expected to take on challenging deliveries, spanning more than one application and/or technology, and be very delivery-focused.
Requirements
- Experience integrating complex software applications and packages, with the ability to quickly develop a deep understanding of application functionality, workflows, and processing behaviour.
- Strong ability to interpret and analyse source and target systems, including functional logic, data models, and data flows to support accurate integration design.
- Experience designing, documenting, and reviewing API specifications, covering both SOAP and REST protocols, and ensuring integrations are robust, scalable, and aligned with architectural standards.
- Skilled in translating business requirements into clear, comprehensive technical designs and specifications that accurately reflect business needs and enable effective development.
- Capable of leading collaborative workshops - covering requirements gathering, solution design, and problem-solving - to explore challenges, validate assumptions, and agree on technical solutions.
- Experience working closely with third-party software vendors, technology partners, and software houses to ensure integrations meet functional, technical, and contractual expectations.
- Ability to explain complex technical concepts, challenges, and design implications to non-technical stakeholders in a clear, accessible manner to support informed decision-making.
Nice To Haves
- Ability to understand database schemas, with experience of writing SQL an advantage.
- Previous exposure to the insurance or other regulated financial service industries would be advantageous.
- Understanding of the Azure cloud architecture, principles and components would be beneficial.
Responsibilities
- Take ownership of the solution technical specification, developing a detailed understanding of the business requirements, shaping the solution, and documenting the technical requirements as user stories and/or functional specifications including acceptance criteria, to ensure clarity and alignment with business objectives.
- Develop a reputation as a credible, trusted partner through the creation of strong relationships with business stakeholders, SMEs and internal and external technical colleagues at all levels.
- Work with non-technical business stakeholders, eliciting requirements and developing an understanding of their needs and processes. Helping steer the business thinking to minimize complexity and maximize reuse.
- Working with technical colleagues including Product Owners, Solution Architects, developers, testers and software vendors you will be responsible for developing and reviewing solution options, to ensure business functional and non-functional concerns are addressed.
- Act as a trusted SME for developers and testers throughout the development process. Providing support and guidance on how the solution should be implemented, and tested.
- Support testing activities, reviewing results, triaging failures, analysing defects and identifying underlying root cause.
- Responsible for implementing continual improvements within your sphere of influence.
- Maximising the efficiency of the team to ensure that we are constantly delivering high quality and effective technical change.
Benefits
- great employee benefits that take care of your mental and physical wellbeing
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
