About The Position

The Technical Business Analyst – Healthcare Data & Reporting will serve as a critical liaison between our technical/reporting teams several client-facing departments, including Client Success, Implementation, Consultant Relations, and Partnerships. This role ensures that complex healthcare data is accurately translated into actionable insights and high quality deliverables for our clients and other external partners. The ideal candidate excels at bridging business needs with technical capabilities, driving clarity, efficiency, and continuous improvement across the reporting lifecycle.

Requirements

  • Strong understanding of healthcare data, including claim files, accumulators, healthcare plan structures, and standard industry datasets.
  • Demonstrated ability to translate business requirements into technical specifications.
  • Excellent written and verbal communication skills, with the ability to engage both technical and non technical stakeholders.
  • Proven analytical and problem solving abilities with strong attention to detail.
  • Ability to manage competing priorities, coordinate workflows, and drive timely outcomes.

Nice To Haves

  • Experience in a healthcare payer, TPA, pharmacy benefits, or healthcare analytics environment.
  • Prior involvement in operational process improvement or KPI development.
  • Familiarity with ETL concepts, data pipelines, or similar data engineering processes.
  • Background supporting custom reporting teams or client-facing analytics programs.

Responsibilities

  • Act as the primary conduit between outbound reporting team and client-facing groups.
  • Facilitate requirement gathering conversations, translate business needs into clear technical specifications, and ensure mutual understanding across teams.
  • Work with stakeholders to refine requirements for intake requests into the outbound client reporting team.
  • Communicate complex healthcare data concepts in a clear, accessible manner for non technical audiences.
  • Manage intake workflows for the client reporting team, ensuring prioritization, clarity, and timely delivery of requests.
  • Partner closely with the Healthcare Data Reporting Senior Manager to design, implement, and continuously improve operational efficiency initiatives across the team.
  • Define, implement, and monitor KPIs and success metrics for the development and reporting teams.
  • Analyze and interpret healthcare data related to accumulators, claims, eligibility, and benefit structures.
  • Understand end to end data flows—from internal systems and ETL processes through to final external client reports.
  • Identify data quality issues, validate report outputs, and support troubleshooting efforts.
  • Write SQL queries to validate data, troubleshoot, or perform exploratory analysis.
  • Collaborate with developers, data engineers, and BI analysts to support the creation of dashboards, visualizations, and client ready reports.
  • Assist with development, testing, training, and documentation of Power BI dashboards and Databricks data processes.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short & Long Term Disability
  • Life Insurance
  • 401k with company match
  • Paid Time Off
  • Paid Parental Leave
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