Technical Author

Expleo•Troy, MI

2d•Onsite

About The Position

Technical Author Location: Onsite (Troy, MI – more than 3 days per week) Full time, benefits eligible role Shape the Future of Automotive Service Information with Expleo USA Are you passionate about automotive technology and want to influence how technicians interact with service information? Expleo USA is hiring a Technical Author to join our client’s team in Troy, MI. This hands-on role offers the opportunity to work directly with engineering teams, author service procedures, and validate vehicle systems—making a real impact on technician efficiency and customer satisfaction. If you enjoy problem-solving, working with multidisciplinary teams, and growing your automotive knowledge, this is the role for you.

Requirements

5+ years of experience in automotive service, engineering, or technical authoring
Understanding of basic electrical components and electromechanical systems
Strong problem-solving skills and ability to work independently
Proficiency with Microsoft Excel, Word, and PowerPoint
Comfortable working in a hands-on garage or prototype environment
Excellent collaboration skills with multidisciplinary teams
High school diploma or equivalent required

Nice To Haves

Prior experience as a dealership technician or technical author
Trade school or collegiate degree in automotive technology
Familiarity with service authoring tools or platforms
Experience working with OEMs or Tier 1 suppliers
Trade school or collegiate automotive degree is a bonus but not mandatory

Responsibilities

Author diagnostic and removal/installation procedures for automotive components and systems
Use engineering documentation, CAD, and on-vehicle validation to create accurate service content
Perform hands-on analysis and problem-solving of electrical and electromechanical systems
Validate service procedures through direct interaction with prototype vehicles
Collaborate with engineering teams to ensure service information reflects real-world technician needs
Apply structured checklists to verify functionality and define serviceability processes