Technical Assistant

HNL Lab Medicine•Allentown, PA
•Onsite

About The Position

The Technical Assistant processes and prepares specimens for transport and/or analysis and may perform simple quality-control and CLIA-waived testing duties under the direct supervision of a technologist. The role follows department standard operating procedures, requires limited independent judgment for designated testing, and involves accurate documentation and communication with customers and staff. The position supports laboratory operations through specimen preparation and handling, reagent and control preparation, equipment calibration, supply management, pending-log review, and disposal of specimens and chemicals. Depending on department assignment, duties may also include handling forensic toxicology materials and legal inquiries or supporting pathology, histology, and cytology services, including specimen retrieval, reference-lab send-outs, and frozen-section preparation. This is an onsite position at HNL- Roble, 794 Roble Rd. The schedule is Monday through Friday, 8 pm–12 am.

Requirements

  • High school diploma or GED.
  • Two years of experience in a clinical environment with data-processing and specimen-handling experience.
  • Graduate of a health/medical assistant or similar training program at an accredited institution where general laboratory technique is taught.
  • Ability to read and comprehend simple instructions in English and write simple correspondence in English.
  • Ability to present information effectively in one-on-one and small-group situations to customers, clients, and other employees.
  • Ability to perform basic arithmetic using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
  • Ability to follow detailed but uncomplicated written or oral instructions and address problems involving a few concrete variables in standardized situations.
  • Accuracy and attention to detail in performing duties.
  • Ability to use a Laboratory Information System and other software programs.

Responsibilities

  • Performs designated CLIA-waived laboratory testing under the direct supervision of a technologist and enters results into the Laboratory Information System.
  • Completes work accurately according to Standard Operating Procedures (SOPs).
  • Prioritizes and reorganizes work to respond to STAT and emergency requests.
  • Follows department SOPs for specimen handling and abnormal critical values, and communicates with customers accordingly.
  • Assists with basic technical duties related to simple quality control and notifies a technologist of discrepancies.
  • Calibrates pipettes and thermometers and records data according to SOPs.
  • Prepares reagents and controls for specimen testing according to SOPs.
  • Prepares and/or collects blood, urine, feces, and other body-fluid specimens for analysis, including accurate labeling.
  • Inventories and maintains adequate supplies, restocks shelves as appropriate, and notifies a technologist of shortages.
  • Participates in Continuous System Improvement (CSI) and continuing education programs.
  • Assists with training and orientation of new staff and provides regulatory documentation.
  • Performs pending logs and investigates problem specimens.
  • Disposes of specimens and chemicals according to department guidelines.
  • For Toxicology/ACL assignments, handles forensic toxicology specimens, data, and reports according to forensic testing guidelines and handles legal inquiries, search warrants, and subpoenas.
  • For Pathology/Histology/Cytology assignments, retrieves specimens from LVHN hospital units, sends specimens, slides, and/or blocks to reference laboratories, and performs frozen-section staining and slide preparation.
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