Technical Assistant III (Makerspace Supervisor)

UMass Amherst•Amherst, NY

10d•Onsite

About The Position

The Makerspace Supervisor (Technical Assistant III) blends student-facing instructional duties with technical, supervisory, and administrative responsibilities. The employee provides training, maintains equipment, manages shop operations, and supports a safe, inclusive learning environment for the makerspace community.

Requirements

High school diploma or equivalent with at least two (2) years of relevant experience.
Experience in academic, makerspace, studio, workshop, or laboratory environments.
Demonstrated ability to train and supervise students in the safe use of shop equipment.
Experience in fabrication and design.
Ability to work independently and productively with minimal supervision.
Strong interpersonal skills to effectively engage with a diverse student population.
Strong written and verbal communication skills.
Strong organizational skills with the ability to balance concurrent projects.

Nice To Haves

Experience with 3D printing, laser cutting, electronics, and programming.
Experience with woodshop, metal fabrication, and CNC equipment.

Responsibilities

Provides hands-on training and guidance to makerspace members on equipment use, safety procedures, and project development.
Serves as the primary point of contact for students using makerspace resources, fostering a collaborative and inclusive environment.
Oversees scheduling and supervision of student staff; manages communications, tracks attendance, and provides administrative support to ensure smooth operations.
Designs and implements improvements to shop layout, equipment, and workflow to enhance usability, efficiency, and safety.
Supports programming and outreach through workshops and events that promote maker skills and community engagement.
Conducts routine machine maintenance and performs minor repairs; coordinates with manufacturers or technical staff for advanced issues.
Trains and delegates equipment care tasks to student staff as appropriate.
Researches, price checks, orders, and receives equipment and supplies using Buyways, Concur, and the UMass Bank Card.
Maintains accurate inventory records.
Ensures makerspace cleanliness and organization; delegates upkeep tasks to student staff where appropriate.
Performs other duties as assigned to support the overall success of the Makerspace and its programs.