Technical Assistant, DI

Nova Scotia Health and IWK Health•Halifax, NS

3d•CA$23 - CA$27•Onsite

About The Position

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive. Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels. Reporting to the Manager, Diagnostic Imaging, the technical assistant is responsible for supporting patient imaging exams by ensuring patient preparation and assisting diagnostic imaging technologists, radiologists and clerical personnel in the day-to-day operations in diagnostic imaging. The TA will exhibit judgement and initiative while working independently within the framework of diagnostic imaging. The technical assistant interacts with patients, families, team members, radiologists, referring clinicians, students, and partners in a respectful and collaborative manner in keeping with principles of family centered care, and Health Centre standards to meet the needs of our patients and their families.

Requirements

Successful completion of High School Diploma or GED
Computer proficiency including email, internet and ability to work within Microsoft Office required
Demonstrated attention to detail, accuracy and data entry skills
Demonstrated communication, both verbal and written, and conflict resolution skills
Demonstrated interpersonal, collaboration and teamwork skills
Demonstrated tact and discretion in dealing with sensitive and confidential patient information
Demonstrated commitment to customer service in the healthcare environment
Demonstrated planning, organizing, prioritizing and time management skills
Demonstrated accountability, initiative, and ability to work independently
Demonstrated ability to maintain confidentiality
Excellent attendance

Nice To Haves

Previous experience in a similar role preferred
Previous experience with MEDITECH Magic modules applicable to Diagnostic Imaging preferred (e.g. Radiology (RAD); centre-wide scheduling (CWS); admissions (ADM).)
Demonstrated understanding of medical and radiology terminology an asset
Competencies in other languages an asset

Responsibilities

Supporting patient imaging exams by ensuring patient preparation
Assisting diagnostic imaging technologists, radiologists and clerical personnel in the day-to-day operations in diagnostic imaging
Exhibiting judgement and initiative while working independently within the framework of diagnostic imaging
Interacting with patients, families, team members, radiologists, referring clinicians, students, and partners in a respectful and collaborative manner in keeping with principles of family centered care, and Health Centre standards to meet the needs of our patients and their families