Technical Assistant, Commercial Insurance (CONTRACT)

Northbridge Financial Corporation • Montreal, QC

11d • Hybrid

About The Position

Northbridge Insurance Technical Assistants interpret customer service requests and gather relevant information to allow for quick and accurate processing of inquiries. They work closely with our underwriters and brokers to provide technical and administrative support to them. Our Technical Assistants are passionate about maintaining strong relationships with our underwriters and brokers – this means emails and phone calls don’t go unanswered.

Requirements

• Organizing and prioritizing work assignments
• Keyboarding and data entry skills
• Ability to identify and understand customer needs
• Previous experience in an office environment
• Ease of working in an IT environment and using various systems
• Data entry experience
• Team-first mentality
• French (mandatory)
• English (asset)

Responsibilities

• Interpreting customer service requests
• Gathering relevant information for processing inquiries
• Providing technical and administrative support to underwriters and brokers
• Maintaining strong relationships with underwriters and brokers
• Responding promptly to emails and phone calls

Benefits

• Competitive salaries
• Employee share purchase plan
• Pension plans
• RRSP
• Discounts on staff insurance
• Flexible health benefits
• Early leave days
• Wellness programs
• Rewards and recognition programs
• Education assistance (CIP, FCIP, CRM or other courses)
• Internal mobility
• Leadership training
• Mentoring programs
• Donation matching
• Team volunteer days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed