HEALTH PROGRAM Technical Assistance Lead (New Mexico REMOTE)
About The Position
Leads development and delivery of strategic and operational Technical Assistance services supporting rural healthcare providers. Oversees provider assessments, operational improvement initiatives, sustainability planning, implementation support, workforce stabilization efforts, and provider engagement strategies. Coordinates Technical Assistance specialists and subject matter experts supporting clinical operations, patient workflow optimization, revenue cycle improvement, payer contracting, staffing models, financial sustainability, and operational transformation activities. Supports development and implementation of provider-specific workplans, sustainability plans, and measurable outcome metrics. Up to 25% travel may be required.
Requirements
- Master’s degree in public health, healthcare administration, nursing, business administration, or related field preferred.
- Minimum 10 years of healthcare consulting, operational improvement, rural health support, or technical assistance experience.
- Demonstrated experience supporting rural hospitals, FQHCs, tribal health organizations, or safety-net providers.
- Significant experience with technical assistance methods and adult learning principles.
- Minimum 3 years experience supporting CMS, HRSA, Medicaid, or federally funded transformation initiatives.
- Strong expertise in rural health operations, sustainability planning, workforce stabilization, and healthcare performance improvement.
- Experience leading multidisciplinary consulting teams and facilitating provider learning collaboratives.
- Ability to support statewide provider engagement and implementation activities.
- Experience serving as client interface for state agencies, Medicaid authorities, or other public-sector health funders.
- Experience leading a team and providing oversight of performance, quality control, and deliverables.
- Strong understanding of state health systems, Medicaid programs, rural health environments, or safety-net provider networks.
Nice To Haves
- Experience supporting high-visibility, multi-partner implementation initiatives preferred.
Responsibilities
- Leads development and delivery of strategic and operational Technical Assistance services supporting rural healthcare providers.
- Oversees provider assessments, operational improvement initiatives, sustainability planning, implementation support, workforce stabilization efforts, and provider engagement strategies.
- Coordinates Technical Assistance specialists and subject matter experts supporting clinical operations, patient workflow optimization, revenue cycle improvement, payer contracting, staffing models, financial sustainability, and operational transformation activities.
- Supports development and implementation of provider-specific workplans, sustainability plans, and measurable outcome metrics.
- Leads a team and provides oversight of performance, quality control, and deliverables.
- Serves as client interface for state agencies, Medicaid authorities, or other public-sector health funders.
- Supports statewide provider engagement and implementation activities.
Benefits
- ICF is an equal opportunity employer.
- Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.
- Transparency in (Benefits) Coverage Act.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
