Technical Architect

Klir•Toronto, ON

6d•CA$120,000 - CA$140,000•Hybrid

About The Position

We are seeking an experienced Customer-Facing Technical Architect to lead post-sales technical delivery for enterprise water utilities adopting the Klir Data Hub SaaS product. This role is responsible for the architecture, implementation, and long-term technical success of customer integrations and data migrations into the Klir Data Hub. You will work closely with water utility IT teams, system integrators, and internal product and engineering partners to integrate our platform with complex, legacy utility systems and to migrate large volumes of operational, asset, and customer data. Integrations include Laboratory Information Management Systems (LIMS), Customer & Billing systems, Asset Management systems, SCADA, GIS and identity providers with further integrations potentially in the future. You will also advise customers in relation to cyber security and data security. This role requires deep technical expertise, strong delivery leadership, and the ability to operate effectively in regulated, risk-averse environments.

Requirements

10+ years of experience in technical architecture, integration architecture, or solutions architecture
Proven experience delivering post-sales enterprise implementations in complex customer environments
Hands-on experience integrating SaaS platforms with utility or infrastructure-heavy systems
Strong expertise in: RESTful APIs and event-driven integrations, Authentication and authorization (OAuth 2.0, SSO, certificate-based auth), Data migration methodologies and tooling, SQL and relational data models
Experience working with legacy systems and long-lifecycle platforms
Excellent customer-facing communication and technical leadership skills

Nice To Haves

Experience working directly with U.S. water or wastewater utilities
Familiarity with CIS platforms (e.g., Oracle, SAP, etc.)
Experience with GIS integrations (ESRI or similar)
Knowledge of Asset Management data flows and meter data management concepts
Experience in integrating with Azure based cloud platforms
Understanding of water utility regulatory environments and public-sector procurement
Enterprise-level architectural thinking with strong delivery execution
Comfortable operating in regulated, risk-averse environments
Ability to guide customers through modernization from legacy systems
Strong documentation, governance, and stakeholder-management skills
Calm and effective during high-impact delivery and go-live phases

Responsibilities

Own the post-sales technical architecture for enterprise water utility customers
Design and govern integrations between our SaaS platform and utility systems such as: Laboratory Information Management Systems (LIMS), CIS (Customer Information Systems), Billing Systems, SCADA, GIS (e.g., ESRI-based systems), Enterprise Asset Management (EAM) systems, Data warehouses and reporting platforms
Define integration patterns using APIs, event-based messaging, file-based transfers, and middleware
Ensure integrations meet enterprise standards for security, performance, availability, and auditability
Lead large-scale data migrations from legacy utility systems into the Klir Data Hub SaaS platform
Develop migration strategies for historical, operational, asset, and customer data
Oversee data profiling, mapping, transformation, cleansing, validation, and reconciliation
Manage cutover planning, rollback strategies, and post-migration verification
Ensure data migrations align with regulatory retention and reporting requirements
Serve as the primary technical authority during onboarding, implementation, and expansion phases
Partner with customer IT and business teams to align on architecture, timelines, and risk management
Facilitate technical design reviews, migration readiness assessments, and go-live checkpoints
Provide technical leadership during escalations and complex delivery challenges
Ensure integrations and data handling comply with Water Utility cybersecurity standards and best practices, Data privacy and retention requirements, Company SOC 2 Type 2 and customer security controls
Support customer security reviews, audits, and technical due diligence post-sale
Establish repeatable standards for enterprise utility implementations
Work closely with Product and Engineering to represent enterprise utility requirements and constraints
Partner with Customer Success Managers to ensure delivery success
Collaborate with system integrators and third-party vendors involved in water utility implementations
Contribute to internal playbooks, reference architectures, and implementation accelerators