Technical Architect

ECI•Stamford, CT

4d•Hybrid

About The Position

As a Technical Architect (TA), you will play a pivotal role in guiding clients through the technical journey, from initial engagement to successful implementation. This position is central to fostering technical trust, building champions within client organizations, and ensuring solutions align seamlessly with their business needs. You will leverage your expertise to qualify solution fit, demonstrate product capabilities, and address technical challenges with precision and confidence.

Requirements

BA/BS degree in computer science, business or related field.
3+ years’ experience in a Technical/Cloud/Solution Architect, Sales Engineering or Systems Engineering role.
Candidates are required to possess strong solutions sales skills and advanced written and verbal communication abilities.
Must independently build relationships and communicate with senior technical staff inside and outside the organization.
Ability to collaborate on problem-solving, create proposals/contracts, and manage time efficiently.
Thorough understanding and experience of Microsoft Cloud: Office 365, Teams, SharePoint, AADDS, Intune, MFA, Conditional Access, Azure Functions, Azure servers/storage, Copilot.
Knowledge of networking: Networks, routers, firewalls, switching, circuits, wireless.
Understanding of Disaster Recovery and Business Continuity concepts.
Knowledge of Device Endpoint Management and Remote access, Azure, Citrix or other remote virtual desktop solutions.
Strong technical background combined with a robust ability to articulate technological concepts to all levels within an organization.
Ability to absorb and retain information quickly.
Ability to present technical ideas in user-friendly language.
Highly self-motivated and directed.
Capable of multitasking in a high pace environment, effectively and efficiently.
Strong technical problem-solving skills.

Nice To Haves

Financial Applications
AWS
Digital Transformation - AI Agents/LLMs/DevOps
Technical certifications from Azure, Cisco, Security, etc. a plus

Responsibilities

Establish relationships with clients, partners, and GTM teams to evaluate deals, determine business value, and offer technical guidance for customer satisfaction.
Responsible for designing and building cloud solutions to support client technology platforms.
Hold discovery meetings to gather and document business requirements during the sales cycle, supporting the implementation team with a detailed solution proposal.
Serve as technical escalation point and expert on ECI solutions.
Improve technical skills by attending training sessions, group seminars and obtaining certifications as requested.
Collaborate with Product Management, Service, and GTM to continuously improve products, trainings and company processes.
Performs other duties as assigned.