Technical Architect Team Lead

VibeIQ Inc.•Boston, MA

About The Position

At VibeIQ, we pioneer the future of digital collaboration with our innovative suite of apps built specifically for product teams. Our mission is helping companies that design, manufacture, or sell products work more effectively, enable a better work-life balance, and reduce their environmental impact. The Principal Technical Architect is a senior, hands-on leadership role that combines deep technical execution with strategic oversight. You will own the architecture and implementation of complex customer solutions while providing mentorship and direction across the Professional Services team. This role requires someone equally comfortable writing and reviewing code as advising executive stakeholders on platform strategy.

Requirements

10+ years in solution architecture, technical consulting, or enterprise SaaS delivery
Strong industry background in retail, footwear, or apparel
Experience with PLM platforms; FlexPLM strongly preferred
Hands-on experience with integrations, data migration, customization, and troubleshooting
Demonstrated ability to advise executive stakeholders on complex technology decisions
Excellent communication skills across both technical and executive audiences

Responsibilities

Own end-to-end technical architecture for customer implementations, including integrations, complex data flows, and non-standard requirements
Design and support bi-directional integrations with ERP, PLM, PIM, DAM, BI, and other enterprise systems; define API patterns, sync strategies, and error-handling approaches
Lead data onboarding and migration efforts including mapping, transformation, validation, and loading
Act as technical lead on customer engagements, reviewing and validating configurations and code; contribute hands-on when needed
Troubleshoot complex issues across implementation, go-live, and post-launch escalations
Serve as the final escalation point for solution design risk or ambiguity
Advise enterprise customers and executive stakeholders on platform fit, scalability, and future-state architecture
Partner with Sales and Customer Success during high-complexity sales cycles; validate feasibility and support executive-level conversations
Help set appropriate customer expectations around platform capabilities early in the engagement lifecycle
Lead a group of technical resources, developing their skills and capabilities as they become fellow architects
Mentor other Technical Architects and Functional Consultants; elevate solution quality through design reviews and knowledge sharing
Optimize technical design processes, contribute to internal reference architectures, documentation, and reusable delivery assets
Partner with Product and Engineering to surface field insights, inform roadmap prioritization, and evolve VibeIQ’s solutioning principles