Technical architect – Sales and Solutions Engineering
About The Position
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Family Definition: Design, develop, integrate, and support enterprise solutions involving HPE hardware and software platforms working closely with account team, presales, services, alliances and others in the field. Management Level Definition: This role requires deep technical and hands-on expertise in areas such as Cloud, Automation, Containers, AI, Storage and Networking with a strong focus on customer engagements that involves workshops, PoC/Pilot, benchmarking, solution showcase etc. The ideal candidate will work independently with minimal guidance, understand customer requirement, build technical solution and drive customer engagement collaborate closely with field teams collaborating with engineering teams within the organization and BU engineering. The ability to operate in the complex disciplines and provide highly innovative solutions along with leading and inspiring the teams is key. Travel to customer/partner sites is required, including international travel.
Requirements
- Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent.
- Typically 6-10 years experience.
- Strong software engineering and programming experience needed to integration technical solutions
- Designing and integrating software/Hardware systems running on multiple platform types into overall architecture
- Ability to guide and mentor less experienced staff members.
- Excellent written and verbal communication skills; mastery in English. Ability to effectively communicate with field team and senior management in a Global organisation
Nice To Haves
- Experience with HPE Compute, Storage, Networking, and Software solutions, or equivalent infrastructure platforms
- Experience in areas such Cloud Management Platforms (CMP) and cloud infrastructure management solutions, AI Infrastructure and use cases, Automation, Storage and Networking
Responsibilities
- Act as a technical advisor during customer engagements, workshops, solution reviews, and architecture discussions.
- Gather customer requirements and translate business needs into technical solutions.
- Build the technical solution in collaboration with engineers within team and organisation
- Deliver technical presentations, demonstrations, and hands-on workshops for customers and partners.
- Provide advanced technical support during solution deployment, integration, and post-production phases.
- Troubleshoot complex customer issues and drive root-cause analysis to resolution.
- Collaborate with sales, presales, product teams, and customer stakeholders to ensure successful solution adoption and customer satisfaction
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
