We are seeking a Senior Technical Analyst (Technical Analyst III) to lead analysis and solution delivery across our policy administration platform, supporting both new development and enhancements to existing systems. This role is responsible for translating business needs into actionable technical solutions, driving cross-functional initiatives, and ensuring reliable system performance across a complex, integrated environment. This position requires more than issue resolution; it demands a professional who can analyze problems deeply, determine root causes, and implement long-term solutions that eliminate recurring issues. The ideal candidate proactively identifies opportunities to improve system reliability and efficiency through automation, enhanced monitoring, recovery processes, and continuous improvement initiatives. Operating with a high degree of autonomy, this individual will serve as a key contributor on strategic initiatives, partner closely with business and technical teams, and mentor others while promoting a culture of accountability, ownership, and operational excellence.
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Job Type
Full-time
Career Level
Senior