Technical Analyst

Rimini Street

1d•$60,000 - $75,000•Remote

About The Position

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software. Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments. The Technical Analyst is responsible for supporting the global sales teams by completing the technical sales tasks to complete the sale. This position is highly interactive working closely with solution engineers and sales professionals to progress the sales process with responsibility for ensuring key data elements are accurately captured, completed, and submitted within the required timescales. The Technical Analyst will work as a Project Manager ensuring the all tasks are fulfilled across cross-functional teams. Reports to Manager, Sales Administration.

Requirements

Associate’s / bachelor’s degree
Entry Level; 3-4 years’ experience in a technical ERP project management role
Experience supporting a team of Sales Reps during the sales cycle
Experience with ERP software systems
Detail-oriented and excellent organizational skills a must
Ability to manage multiple projects
Ability to work independently
Strong speaking skills (telephone, video meetings)
Strong Excel skills
Experience with computer systems
Ability to lead group and 1:1 discussions
Disciplined to perform in a ‘work from home’ environment as this is not a 9am-5pm position

Responsibilities

Lead cross-functional team to meet requirements of Sales Process to progress sales cycle from Sales Input to Legal Process
Progress deal from Qualified Lead to Contract Legal review – completing the steps necessary across multiple departments from Scoping requirements to Legal Contracting
Partner with Sr. Account Executives and Solution Engineers on sales opportunities globally
Work with Service Delivery and Product teams globally for pricing and delivery approvals
Analyze Contracts / Agreements for completion of Pricing Calculators in conjunction with Solution Engineers
Complete Scope of Support Documentation from detailed scoping requirement questionnaires
Input and submission of sales opportunity details (Deal Desk) for Service Delivery, Product Management and Legal approvals within company applications
Creation of Legal Tickets within company applications
Follow up on deal progression and approvals
Follow up on Sales Approval Matrix progression
Assist / Prepare presentations as required