Technical Analyst (Product Management - Data Solutions)

Lineage•Novi, MI

About The Position

Lineage aspires to become the most dynamic, temperature-controlled logistics company on the planet, helping to eliminate waste and feed the world. Our Product Management organization exists to enable that mission by spearheading Lineage’s technology transformation. Lineage is changing the way warehouses operate around the globe, while incorporating sustainable business practices, integrating transportation services, and empowering customers and partners across the supply chain with end-to-end visibility and control. At the core of everything is data, which is the lifeblood of our business and our products. We are currently seeking a Technical Analyst to join our Product Management – Data Solutions team. As the Technical Analyst, you will build subject matter expertise across multiple business domains and be hands-on with data for insights and reporting to help make data-driven decisions. You will be responsible for engaging with a variety of important cross functional stakeholders to understand their business processes, problems and needs and translate them into functional requirements for the technical teams and advise on technical solutions. At Lineage, our six values: Safe, Trust, Respect, Innovation, Bold, and Servant Leadership define who we are as a company and guide our actions as we reimagine the journey of food.

Requirements

Bachelor’s (BA or BS) in business, computer science, or related field
0–2 years of experience in business analysis, data analysis, or a related field; internship experience considered
Must be customer-centric and have the interpersonal skills necessary to manage business and technological relationships; focus on business problems and driving solutions
Analytical, critical thinking, problem-solving abilities
Organized, very detailed oriented and deliberate note taker
Strong desire to learn
Concise, constructive and collaborative communication style
Experienced with data (collection, consumption, and analysis), software development and technology
Understanding of Agile methodologies, technical understanding of products and up to date on industry standards and best practices
Proficient with SQL
Ability to travel for business purposes when required

Nice To Haves

Project management or organization experience
Experience with Atlassian tools (JIRA, Confluence), process diagram tools, and/or WMS applications is a plus
Familiarity with BI/reporting tools (e.g., Power BI, Sigma, or similar)

Responsibilities

Interview cross functional teams to gather information related to the business
Provide data analysis, reporting, and data extracts using tools such as SQL, Sigma, Power BI, and Excel
Analyze information to define business problems, user stories, and use cases; identify potential change impacts
Analyze existing and future state business processes, systems and flows of data
Partner with subject matter experts to validate associated system requirements and solutions
Plan, design, and recommend business processes to improve and support business activities
Participate in proof of concept and pilot activities
Develop, standardize, maintain requirements/specifications for new functionality to evaluate newly released features
Engage in early tests and validation iterations with stakeholders prior to go-live
Support ongoing user feedback process and review of user support issues
Partner with Product Manager and Product Owners in evaluating feedback for prioritization in future roadmap/release plans
Document data definitions, assumptions, and transformations; maintain an organized repository of requirements, process flows, and decision logs