Technical Analyst – Service Delivery - Erlanger, KY

Archer Daniels Midland • Erlanger, KY

8d • Onsite

About The Position

The Service Delivery Organization is committed to business technology support, service management, risk management, and relationship management in support of all applications and infrastructure towers. As a member of the Service Delivery Organization, the Technical Analyst will work closely with the Service Delivery Leader, Systems Analysts, Business Users, and Application and Infrastructure support teams to develop, document and deliver process and systems solutions which enable ADM’s strategy. This role will be focused on the North American IBM Mainframe, serving as a technical expert to support Financial, Sales and Inventory systems.

Requirements

• Minimum 5 years programming experience with demonstrated increase in responsibilities
• Proficient with COBOL in mainframe environment
• Database experience with IMS/DB, DB2 and VSAM
• Significant CICS experience
• Extensive MVS JCL experience
• Exhibits ability to work both in a geographically diverse team environment and independently
• Ability to maintain confidentiality
• Strong analytical, organization, time management, facilitation, and process management skills
• Demonstrated high level of written, verbal and interpersonal skills to communicate technical and non-technical information, ideas, procedures and processes.
• Able to work in a fast-paced, changing environment, and with all levels of the organization and cope with rapidly changing information
• Ability to evaluate and negotiate priorities and adapt to new/evolving individual and team assignments as adjustments are needed
• Maintains a positive work environment through teamwork & conflict resolution
• Strong problem resolution, judgement and decision making skills
• Bachelor’s degree related to Information Systems, Business or other relevant academic discipline with a minimum 4 years job experience in IT or process area(s) preferred

Nice To Haves

• IMS DC, QUIKJOB, MQ experience a plus
• Financial, Sales and/or Inventory systems experience highlight desired

Responsibilities

• Designing, developing, testing and deploying new system enhancements and maintaining existing system functionality
• Provide technical design assistance and review of small or medium enhancements and projects
• Perform code review and approval to enforce coding standards across applications
• Write detailed technical designs for business requests, partnering with business and GT teams as needed
• Perform technical assessment of 3rd party solutions
• Provide technical expertise and support for merger and acquisition efforts.
• Provide regular and accurate status updates and other documentation to management and team members for assigned work

Benefits

• medical/Rx
• dental
• vision
• on-site wellness center access or gym reimbursement (as applicable)
• flexible spending accounts
• health savings account
• 401(k) with matching contributions and cash balance plan
• discounted employee stock purchasing program
• life insurance
• disability
• workers’ compensation
• legal assistance
• identity theft protection
• Employee Assistance Program (EAP)
• Employee Resource Groups (ERGs)
• Colleague Giving Programs (ADM Cares)
• Paid time off including paid holidays.
• Adoption assistance and paid maternity and parental leave.
• Tuition assistance.
• Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level