Technical Analyst Intern – Summer Internship Program

CGI • Knoxville, TN

1d

About The Position

Are you interested in understanding how technology can solve complex business challenges and improve the way organizations operate? Do you enjoy problem solving, exploring how systems connect, and collaborating with teams to support technology solutions? If so, CGI offers a place where you can grow your career, build your skills, and make a real impact from day one. As a Technical Analyst Intern, you’ll work with cross functional teams to support system analysis, integration activities, troubleshooting, documentation, and solution delivery. You’ll gain exposure to modern technologies and AI enabled workflows while building strong foundations in communication, problem solving, professionalism, and responsible use of emerging technologies.

Requirements

• Current enrollment as a third‑year student in a bachelor’s degree program in Information Technology, Information Systems, Computer Science, or a related field.
• Authorization to work in the United States on a permanent basis without current or future employer sponsorship. Certain positions may also require U.S. Citizenship and/or the ability to obtain and maintain a U.S. government security clearance based on client or government requirements.
• Curiosity, professionalism, and a strong desire to learn about technology‑enabled problem‑solving and solution delivery.
• Strong analytical and problem solving skills, with comfort navigating ambiguity and complex information.
• Clear written and verbal communication skills with the ability to simplify and explain complex ideas.
• Collaborative mindset and ability to work effectively with cross functional teams.

Nice To Haves

• Exposure to technology concepts, applications, systems, integrations, AI‑enabled tools, or general technical topics through coursework, student organizations, research, or personal projects (preferred but not required).
• Interest in learning and responsibly using modern and AI‑enabled productivity tools to technical analysis, documentation, and solution delivery.

Responsibilities

• Develop an understanding of CGI’s industry focus, clients, organizational structure, and technology objectives.
• Build trusted relationships by asking thoughtful questions, actively listening, and clearly communicating ideas.
• Collaborate with clients and cross‑functional teams to translate business and technical needs into organized, actionable inputs.
• Assist in analyzing applications, systems, workflows, and data to identify integration needs, issues, or improvement opportunities.
• Support testing, troubleshooting, and issue resolution activities to help ensure solutions are reliable and meet business and technical requirements.
• Create and maintain technical documentation, user guides, process flows, meeting notes, and other project materials to support implementation and knowledge sharing.
• Use modern and AI‑enabled workplace tools to support technical analysis, documentation, testing, troubleshooting, and workflow efficiency.
• Apply responsible AI practices with appropriate human oversight to ensure attention to accuracy, privacy, security, and transparency when using AI‑enabled tools.
• Participate in meetings, workshops, testing sessions, and solution discussions to support project delivery and client outcomes.

Benefits

• Hands‑on industry experience with a global consulting leader.
• Opportunities to contribute to project work and support meaningful client outcomes.
• Exposure to modern technical practices, system integration concepts, and technology‑enabled workflows.
• Mentorship, coaching, and constructive feedback from experienced CGI professionals.
• The chance to apply academic knowledge in a real‑world consulting environment and explore future career paths at CGI.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern