Expression Of Interest: Adaptiv Graduate Programme 2026

ICM Asia Pacific

1d•Onsite

About The Position

The position of Technical Analyst - Graduate Developer will be responsible for providing support, diagnosing and resolving technical problems and issues. In this role, you have the opportunity to work with multiple clients across various industries whilst being supported by a team of highly experienced Developers and Consultants. You will also assist in the development and maintenance of client systems, contributing to the delivery of high-quality technical solutions. This will also require the application of various tools and methodologies to sustain high-quality support analysis within a dynamic and continuously changing environment. Adaptiv are committed to providing continuous career development and growth, offering opportunities to complete further certification and training including Microsoft Certified Professional, Microsoft Azure, MuleSoft, Boomi etc. At Adaptiv, no two days are the same. While we deliver complex solutions to a range of high-profile clients, we also value balance—knowing when to switch off and enjoy ourselves. With a strong company culture, genuine opportunities for growth and progression, and zero office politics, this is the kind of opportunity that doesn’t come around often.

Requirements

A related tertiary degree or at least 2 years relevant help desk experience is required.
Experience in a support environment and knowledge of service delivery methodologies.
Demonstrate experience in or an understanding of: Microsoft Windows Server based products including Windows Server 2012, 2016, IIS, MSMQ
Microsoft Cloud Services - Azure and Logic Apps
Microsoft SQL Server and BizTalk Server administration knowledge/experience preferred
EDI (Electronic Data Interchange)
XML and some XSLT
HTTP protocol
MuleSoft
Boomi
Strong communication skills both verbal and written.
Strong relationship building and interpersonal skills – demonstrates confidence, collaboration, builds rapport, and works well with all levels of the business.
A strong eye for detail and excellent accuracy.
Self-managing with a highly motivated and results driven approach.
Sense of urgency, can-do and proactive attitude.
Demonstrates resilience.
Highly organised with the ability to prioritise and manage one’s time to juggle multiple tasks and deadlines.
Innovative - thinks outside the box and demonstrates a sound problem-solving mindset and analytical skills.
Continuous improvement mindset.
Flexible and adaptable.
Total and complete professionalism.
Total integrity, trustworthiness and dependability.
Sense of humour.

Nice To Haves

Formal training in programming fundamentals (e.g. language semantics, best practice, patterns) would be preferred.

Responsibilities

Provide technical support to clients by diagnosing and resolving issues, escalating when necessary, and maintaining a high level of responsiveness in a dynamic environment.
Collaborate with internal teams and clients to ensure timely resolution of issues and effective communication throughout project lifecycles.
Support multiple projects simultaneously, managing priorities and contributing to the development and ongoing maintenance of client solutions.
Assist with onboarding new clients to Adaptiv platforms and support the technical implementation of BizTalk solutions.
Conduct technical analysis to identify opportunities for process improvement and apply industry best practices across all work.
Promote best practice standards within the team, including educating colleagues and stakeholders where appropriate.
Evaluate proposed changes to databases and products, ensuring thorough testing and validation in collaboration with team members.
Participate in the on-call support roster as required.