Technical Analyst 1-Radiology/PACS - Columbia, MO

Oracle•Columbia, MO

About The Position

As a Technical Analyst, you will be responsible for implementation, support, and maintenance of Oracle Health's Radiology and PACS applications. These responsibilities involve vendor management, software upgrades, software installs, server maintenance, and technical support. You will perform troubleshooting investigations reviewing front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally. You will also be responsible for troubleshooting investigations via backend methods by capturing log files and updating/cycling servers. As a member of this team, you will communicate effectively verbally, in person and in writing to clients and internal stakeholders, document notes, activities, resolutions, and other knowledge articles throughout the lifecycle of an investigation. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] [[email protected]] or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Responsibilities

implementation, support, and maintenance of Oracle Health's Radiology and PACS applications
vendor management
software upgrades
software installs
server maintenance
technical support
troubleshooting investigations reviewing front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally
troubleshooting investigations via backend methods by capturing log files and updating/cycling servers
communicate effectively verbally, in person and in writing to clients and internal stakeholders
document notes, activities, resolutions, and other knowledge articles throughout the lifecycle of an investigation