Technical Advisor - Technology Change Management Lead Analyst

Truist Bank•Charlotte, NC

13d•Onsite

About The Position

Drive communication between all affected parties to develop and implement appropriate controls for new processes, transactions, and products within the regulatory reporting framework Provides technical consultation on extremely challenging or unusual situations. May lead large, complex projects related to improving processes or support capabilities. May engage and mange external vendors. Interprets internal/external business challenges and recommends best practices. Uses sophisticated analytical thought to exercise judgment and identify innovative solutions. Mentors less experienced teammates to build technical expertise. For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.) This position is office-centric 5 days a week in one of our Truist hub locations.

Requirements

Bachelor's degree and eight years of experience in development or production support or an equivalent combination of education and work experience.
Deep specialized and/or broad functional knowledge.
Sound understanding of business and organizational strategies and processes.
Ability to interpret internal and external business challenges and recommend best practices.
Ability to lead complex projects.
Sophisticated analytical skills and the ability to solve complex technical and business problems.
Ability to influence others at senior levels to adopt a new perspective.

Nice To Haves

Bachelor’s degree in information technology, Computer Science, or related field
10+ years of experience in IT Change Management or a similar role
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to work independently and effectively in a matrixed team environment. - OR -
Skilled at balancing independent execution with collaborative engagement across cross-functional, matrixed teams
Clarity
Archer
Knowledge of ITIL or other IT service management frameworks
Familiarity with regulatory compliance requirements
Experience working in Financial Services Technology

Responsibilities

Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for highly complex issues.
In this capacity, oversees others who perform programming and debugging activities.
Responds to issues in a timely manner by receiving and investigating incidents or service tickets.
Provides technical consultation on extremely challenging or unusual situations.
May lead large, complex projects related to improving processes or support capabilities.
May engage and mange external vendors.
Interprets internal/external business challenges and recommends best practices.
Uses sophisticated analytical thought to exercise judgment and identify innovative solutions.
Mentors less experienced teammates to build technical expertise.
May have people management responsibilities.

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

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