Technical Advisor III

EPRI • Florida, MA

3d

About The Position

The Technical Advisor III builds and manages relationships with assigned clients to understand their strategic issues, business objectives, needs, and processes, and to drive revenue growth. The role identifies EPRI products and solutions that address client needs, manages sales opportunities through close, and coordinates internal support. It requires the ability to communicate the value of EPRI’s technical programs, projects, and products and to support technology transfer and implementation of research results.

The advisor works with technical staff, program managers, marketing staff, and other sector teams to shape the R&D portfolio, develop supplemental projects, share client and market feedback, and cross-sell relevant research. The role tracks opportunities in a CRM tool, communicates client impacts and benefits, and contributes to member satisfaction analysis and recommendations. The position is based in the Florida Home Office and requires approximately 50% travel.

Requirements

• Bachelor’s degree in a technical discipline; an engineering degree is preferred.
• Fifteen years of electric utility or similar industry experience is desired.
• At least seven years of experience selling complex technical solutions is desired.
• Solid understanding of account management and sales principles, with the ability to drive sales from needs assessment through close.
• Ability to engage effectively at all levels within client organizations.
• Broad understanding of the energy industry and specific expertise in the assigned sector.
• Demonstrated technical proficiency in the assigned sector.
• Effective presentation development and delivery skills.
• Strong computer skills, including the full Microsoft Office Suite.
• Willingness to travel approximately 50% of the time.
• Ability to multitask and work under pressure.
• Ability to work toward common goals in a team environment and influence cross-functional team members to implement a shared business strategy.
• Strong interpersonal, oral, and written communication skills.

Nice To Haves

• Advanced degree, professional engineering license, or equivalent experience.
• Engineering degree.

Responsibilities

• Establish relationships with decision-makers in assigned accounts and make sales calls and presentations to broaden client engagement.
• Understand client strategic issues, business objectives, needs, and processes to drive revenue growth.
• Identify EPRI products and solutions that can meet or exceed client needs.
• Manage client engagement through the close of sales and coordinate internal cross-functional support.
• Represent the value of technical programs, projects, and products using strong knowledge of the sector R&D portfolio.
• Provide technical support and training to other members of the sector sales team as needed.
• Develop, scope, and launch key supplemental projects.
• Capture client, market, and product feedback to inform future EPRI product development.
• Work with program managers and marketing staff to shape the annual R&D portfolio.
• Document and communicate the value, impacts, and benefits of EPRI’s work to assigned clients throughout the year.
• Work closely with technical staff and build relationships with internal stakeholders.
• Track and manage the opportunity funnel in a client relationship management (CRM) tool.
• Develop relationships with client end users to facilitate technology transfer and support implementation or application of relevant EPRI results.
• Collaborate across EPRI R&D sector programs and cross-sell relevant research.
• Promote implementation and broad acceptance of EPRI tools and results across client organizations.
• Assist with member satisfaction surveys, analyze and summarize feedback, and recommend ways to improve the member experience.

Benefits

• Eligible to participate in EPRI’s annual incentive program; incentive amounts vary and are subject to plan terms and conditions.
• Medical, dental, and vision coverage.
• 401(k).
• Short-term and long-term disability coverage.
• Paid family leave.
• Life and accident insurance.
• Paid time off, including flexible vacation, sick leave, and holiday pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior