Technical Advisor, Electronic Medical Records (EHR) Modernization

MCD Global HealthVarious Towns/Cities in Maine, ME
Remote

About The Position

Our Vision & Mission We envision a world in which all people have access to high quality and enduring solutions to improve and maintain their health and well-being. MCD Global Health aspires to be a premier partner of choice and a recognized leader, innovator, and trusted partner in healthcare and public health program development, implementation and evaluation. Our mission is to improve the health and well-being of people worldwide through enduring, high-quality, cost-effective, and universally accessible public health solutions. MCD operates impactful programs both in the U.S.A. and internationally. Position Summary We are seeking a Technical Advisor, EMR Modernization to provide expert training and technical assistance in EMR implementation across healthcare and public health settings. This role will support the effective adoption and integration of a statewide EMR modernization initiative serving rural hospitals, clinics, federally qualified health centers (FQHCs), rural health centers (RHCs), mental and behavioral health organizations, and other rural healthcare partners.

Requirements

  • Bachelor’s degree in Public Health, Health Administration, Health Informatics, Nursing, Health Policy, or related field (Master’s preferred but not a requirement).
  • 3–5 years of experience in healthcare operations, or health information technology support.
  • Expertise in EHR systems, telehealth, virtual care, or health IT implementation.
  • Strong instructional design and adult learning skills; ability to deliver engaging, effective training.
  • Experience providing hands-on technical assistance in healthcare or public health settings.
  • Knowledge of clinical workflows, operational processes, and integration of digital solutions.
  • Excellent communication, presentation, and relationship-building skills.
  • Ability to analyze data and provide actionable recommendations to improve implementation outcomes.
  • Collaborative, proactive, and solutions-oriented.
  • Strong commitment to improving healthcare access, quality, and equity through digital innovation.
  • Adaptable and comfortable navigating evolving healthcare environments and technology trends.

Nice To Haves

  • Experience working in rural or mixed urban–rural healthcare settings is desirable.

Responsibilities

  • Deliver high-quality technical assistance and training to participating healthcare organizations and partners.
  • Support successful implementation and optimization of EHR modernization initiatives across rural healthcare settings.
  • Develop and maintain training curricula, implementation guides, workflow tools, and technical resource materials.
  • Assist healthcare partners in improving digital health adoption, operational efficiency, and user engagement.
  • Contribute to measurable improvements in EMR utilization, interoperability readiness, workflow integration, and staff competency.
  • Maintain accurate documentation of technical assistance activities, implementation progress, and performance outcomes.
  • Develop, deliver, and evaluate training programs for healthcare and public health staff related to EHR modernization, workflow redesign, and digital health adoption.
  • Provide individualized technical assistance to healthcare organizations, public health agencies, and community partners throughout planning, implementation, optimization, and post-go-live phases.
  • Support healthcare organizations in assessing operational readiness, workflow integration, user adoption, and change management strategies.
  • Collaborate with clinical, operational, technical, and administrative stakeholders to facilitate successful implementation of EHR improvements and interoperability initiatives.
  • Assist organizations in identifying and addressing barriers to digital health adoption, particularly in rural and underserved settings.
  • Develop implementation resources, user guides, training materials, and best practice documentation.
  • Track technical assistance activities, training outcomes, implementation milestones, and performance metrics to support reporting and continuous quality improvement.
  • Monitor emerging trends, regulations, and best practices related to EHR modernization, interoperability, telehealth, and digital health transformation.
  • Participate in statewide and regional meetings, partner engagement activities, and collaborative initiatives related to health IT modernization.
  • Support compliance with applicable federal and state healthcare technology standards, privacy requirements, and reporting expectations.
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