Technical Adoption Specialist

Autodesk•Novi, MI

1d•$76,000 - $136,730•Remote

About The Position

Autodesk Customer Success is looking for highly motivated technical advisors to help our customers maximize their product investment and realize measurable business outcomes. We are looking for a professional with Design and Manufacturing experience, supporting a broad range of technologies in large-scale environments. You will work closely with medium and large strategic customers worldwide to enhance their adoption of Autodesk solutions. You will join the Technical Adoption team within the Customer Success Management group. You will join a culture that values professional development, supports growth and rewards high performance.

Requirements

Advanced knowledge of Design and Manufacturing industry needs and workflows
Bachelor's degree or equivalent experience in Mechanical Engineering or similar
Expert knowledge of Autodesk AutoCAD, Inventor, Vault in a production environment
Additional knowledge of Autodesk Factory Design Utilities, Finite Element Analysis, other 3D mechanical software
5 – 6 years Design & Manufacturing or related field experience
Excellent verbal and written communication skills including the ability to convey complex technical details coherently to a live or virtual audience
Proven ability to be agile and learn quickly in a fast-paced environment
Fluency in English, any other additional European language a plus

Nice To Haves

Strong communicator and able to build relationships at all levels, taking initiative.
Technical consulting experience and/or technical project delivery experience with large, demanding customers
Additional knowledge of Autodesk Fusion, Fusion Manage and Autodesk Construction Cloud/Forma is beneficial
Technical consulting experience and/or technical project delivery experience with large, demanding clients
Team player who enjoys supporting and interacting with other members of a shared responsibility team

Responsibilities

Deliver product, and workflow coaching sessions that help strategic customers adopt Autodesk solutions and activate key workflows
Conduct coaching discovery calls to understand customer workflows, adoption barriers, learning needs, and desired outcomes
Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology
Develop, update, and maintain enablement content, learning resources, and digital assets that support coaching delivery and address specific customer workflow challenges, in line with Autodesk quality standards
Lead live coaching and scalable group enablement sessions (1:many) for end users, including workflow-specific guidance and best-practice sharing