Technical Account Manager – Spanish Speaker
About The Position
Coralogix is seeking a Technical Account Manager (TAM) who is bilingual in Spanish and English to join their team. The TAM will be responsible for leading the technical onboarding process for new customers, ensuring a smooth implementation, rapid time-to-value, and strong product adoption. This is a senior-level position requiring a hands-on, detail-oriented professional with a strong technical background and customer-facing experience. The TAM will manage complex implementations, resolve technical challenges, and demonstrate product value to stakeholders at all levels, from engineers to executives. The role requires a deep understanding of the Log Management/Observability markets and the ability to guide customers using best technical practices.
Requirements
- Native level of Spanish and English
- Background knowledge of DevOps / Cloud / Observability
- Industry knowledge and opinions on Monitoring, Observability, Log Management, SIEM
- Hands-on experience in technical integrations and complex troubleshooting
- Experience in customer facing positions and excellent customer-facing skills
- Excellent communication skills in English, both written and verbal.
- Strong presentation skills with the ability to establish credibility with executives
Nice To Haves
- Hands-on Engineering/DevOps background
- Comfortable coding in any high-level programming language (Java, Go, Python)
- BSc degree in Computer Science / Engineering
- Experience in SAAS B2B software companies
Responsibilities
- Lead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshooting
- Solve customer’s technical problems by adopting the platform, integrating new data and existing integrations
- Understanding customers technical requirements and business goals to consistently create new artifacts and deliver value
- Know the Log Management / Observability markets well and be able to help customers by using the best technical practices available.
- Build a successful and ongoing game plan for each customer based on a specific data analysis and customer’s needs
- Establishing relationships and engaging with technical counterparts to drive product adoption
- Advocate internally for customer needs within Coralogix and influence a product development roadmap
Benefits
- Comprehensive and inclusive employee benefits for healthcare, dental, and mental health benefits
- 401(k) plan and match
- Paid sick time
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Senior
