Technical Account Manager (Biotech)

IMCD Group B.V.

17h • Onsite

About The Position

IMCD is a global leader in the formulation, sales, and distribution of specialty chemicals and ingredients, operating in over 60 countries with over 5,200 employees. The company aims to simplify and grow supplier business operations through local networks, market intelligence, and technical expertise, while providing customers with direct access to a large portfolio of high-quality products. IMCD's growth strategy is underpinned by balancing the needs of its people, the environment, and the communities in which it operates. The company values diversity and the fresh perspectives it brings to problem-solving.

Requirements

• Bachelor’s degree required with a preferred area of study in Business Administration, Marketing, Chemistry, Chemical Engineering, Materials Science, or related technical degree.
• Minimum 2 years’ sales, technical, lab, customer support, or inside sales experience.
• Strong technical aptitude in relevant products/industry
• Excellent written and verbal communication skills with the ability to translate technical information to non-technical audiences
• Problem solving and analytical skills
• Relationship management and interpersonal skills
• Proficiency with Microsoft Office (MS Excel and MS PowerPoint in particular)
• Strong time management skills and the ability to prioritize work

Nice To Haves

• Experience selling chemical or technical products
• Experience with distribution sales
• Experience with Salesforce

Responsibilities

• Serves as the main point of contact for existing core accounts in a designated territory and identifies new targets for growth.
• Conduct frequent planned visits, interacting on a recurrent basis with key customers.
• Provides deep technical support, troubleshoots issues, and guides clients on product implementation, configuration, and best practices.
• Proactively identify opportunities for clients to gain more value, suggest upgrades, and align technology with business objectives.
• Support sales efforts by highlighting features, driving adoption, and identifying upsell/cross-sell opportunities.
• Act as a conduit for customer feedback, relaying insights to development teams to improve products.
• Educate clients on effective product usage, often through dedicated training sessions.
• Grows earnings per designated sales goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level