Technical Account Associate
About The Position
dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro. We’re looking for a talented Technical Account Associate who expects more from their career. It’s a chance to work with our clients to implement our data platforms and software products. It’s an opportunity to work with a market-leading business to explore new opportunities for us and influence global retailers. Joining our Technical Account Management team, you’ll work with world class and passionate people to support with data exploration assessment to fully understand client data and systems. You’ll answer data related inquiries from both internal and client stakeholders and use data knowledge to support and suggest best options to outline data roadmaps. You’ll also resolve any data issues with client data providers and support the Client Leadership teams to ensure our data solutions meet requirements.
Requirements
- Degree or equivalent in an Information Systems or Computer Science or similar.
- Experience working, communicating and dealing with clients on a regular basis.
- Experience with open source distributed data platforms.
- Knowledge of modern and traditional data warehousing and data processing technologies.
- Experience with data engineering concepts and technologies.
- Ability to query and investigate data in any flavor of SQL.
Nice To Haves
- Experience using AI tools to improve productivity, streamline workflows, and support analysis and client solutions is a plus.
Responsibilities
- Support with data exploration assessment to fully understand client data and systems.
- Answer data related inquiries from both internal and client stakeholders.
- Use data knowledge to support and suggest best options to outline data roadmaps.
- Resolve any data issues with client data providers.
- Support the Client Leadership teams to ensure our data solutions meet requirements.
Benefits
- Comprehensive rewards package
- Personal flexibility
- Thoughtful perks
- Flexible working hours
- Your birthday off
- Investment in cutting-edge technology
- Nimble, small-business feel
- Freedom to play, experiment and learn
- Diversity and inclusion initiatives
- Thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
