Tech Writer (Hybrid) ||| Trenton, NJ (Local Only)

DMS Vision•Frisco, NJ
•Hybrid

About The Position

The Tech Writer will create and maintain technical documentation for cloud-based software, with an emphasis on infrastructure documentation and how-to guides. The role includes developing documentation strategies, writing API documentation, reviewing and updating existing process documents, and ensuring documentation meets industry standards. The writer will also conduct usability testing, coordinate translation and localization, collaborate with other teams on training, and collect and analyze user feedback. The position requires strong written and verbal communication skills and interaction with key stakeholders and external vendors. The role is hybrid, with three days per week onsite in Trenton, New Jersey, and is listed for a duration of 6+ months.

Requirements

  • 10 years of experience in technical writing.
  • 7 years of experience with API documentation.
  • 9 years of experience with documentation strategy development.
  • 10 years of experience with documentation tools and version control systems.
  • 8 years of experience in usability testing.
  • 10 years of experience ensuring compliance with industry standards.
  • 5 years of experience in translation and localization coordination.
  • 10 years of experience in training and collaboration with other teams.
  • 10 years of experience collecting and analyzing user feedback.
  • 8 years of experience writing technical documentation for cloud-based software such as Salesforce, AWS, and Snowflake.
  • Strong written and verbal communication skills.
  • Experience writing technical documentation for cloud-based software.

Responsibilities

  • Create technical documentation and how-to guides, particularly for infrastructure.
  • Write and maintain documentation for cloud-based software, including Salesforce, AWS, and Snowflake.
  • Create API documentation.
  • Develop documentation strategies.
  • Review and update existing process documents.
  • Use documentation tools and version control systems.
  • Conduct usability testing.
  • Ensure documentation complies with industry standards.
  • Coordinate translation and localization.
  • Collaborate with other teams on training.
  • Collect and analyze user feedback.
  • Communicate and interact with key stakeholders and external vendors.
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