Tech Trainee 3

Hawthorne Machinery Co.•Hilo, HI

2d•Onsite

About The Position

Under the general direction of the Big Island Product Support Manager, the Tech Trainee 3 primarily performs duties in the service department or at customer’s location. The Tech Trainee 3 may at times, perform unskilled or semiskilled duties in assigned areas. The Tech Trainee 3 will remain in the Trainee 3 classification for a minimum period of 1 year. During this period, the Tech Trainee 3 shall attend all assigned training classes.

Requirements

Must have a high school diploma or equivalent.
Must have a valid Driver’s License with a good driving record.
Must have PC skills.
Must be forklift certified or able to be certified within 60 days.
Must own hand tools that are suitable to perform the work noted above.

Nice To Haves

At least 1 year of experience is preferred.

Responsibilities

Disassembles, cleans, and reassembles Caterpillar, allied product machines, and Ag& Turf and industrial products serviced by the Service Department.
Measures and identifies parts and components for reusability or replacement, ordering new parts as required.
Performs all requirements found in Caterpillar and other allied lubrication and maintenance and warranty guidelines.
Attends training classes as directed and obtains passing grades.
Completes Service Reports in a timely manner and in accordance with HPC standards.
Travel as required within HPC established territory.
Operates HPC service vehicles.
Adheres strictly to HPC safety, housekeeping, credit, and other rules, policies, and procedures.
Maintains a favorable business relationship with customers, suppliers, and personnel from other HPC departments.