TECH SUPPORT REPRESENTATIVE-Part-Time

Gibson Electric Membership CorporationTrenton, TN
Onsite

About The Position

Gibson Electric has two Part-time Tech Support Representative positions now open for our Trenton Member Service Center located at 1207A S. College St., Trenton, TN. The position schedules and confirms service appointments, resolves technical and non-technical customer problems/complaints, provides technical support for customers and employees, and coordinates setup and transfer of new telephone service to Gibson Connect.

Requirements

  • High school diploma or the equivalent
  • One to two years of administrative experience
  • One to two years in a customer service position
  • Ability to effectively communicate with and courteously assist member-owners, other employees, and the public in person and by telephone

Responsibilities

  • Schedules and confirms service appointments
  • Resolves technical and non-technical customer problems/complaints
  • Provides technical support for customers and employees
  • Coordinates setup and transfer of new telephone service to Gibson Connect
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