Tech Risk and Controls Lead - Infrastructure Platforms

JPMorgan Chase & Co.•Plano, TX

About The Position

As a Tech Risk & Controls Lead within Infrastructure Platforms, you will identify and mitigate compliance and operational risks in line with firm standards. You will provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring controls operate effectively and comply with regulatory, legal, and industry standards. In partnership with Product Owners, Business Control Managers, regulators, and other stakeholders, you will contribute to a comprehensive view of technology risk posture and its business impact. The role calls for advanced knowledge of risk management principles, practices, and theories, and the ability to drive innovative solutions and manage a diverse team in a dynamic risk landscape. The position uses enterprise-authorized AI capabilities to support risk and controls work, including evidence synthesis, executive reporting, control testing, and issue management. AI-assisted work must be validated by a human and handled in accordance with sensitivity, security, auditability, and regulatory requirements. The role also coordinates with Audit, Lines of Defense, and regulators, and presents risk and control insights to executive leadership.

Requirements

  • At least 5 years of experience or equivalent expertise in technology risk management, cybersecurity, or a related field, focused on regulatory compliance and risk mitigation.
  • Demonstrated experience using enterprise-authorized AI capabilities in the work environment to support technology risk and controls workflows, with strong validation habits and awareness of data sensitivity.
  • Ability to review and validate AI-assisted risk summaries and recommendations before use, escalate when uncertain, and ensure outcomes align with security, auditability, and regulatory expectations.
  • Familiarity with risk management frameworks, industry standards, and financial-industry regulatory requirements.
  • Proficient knowledge and expertise in data security, risk assessment and reporting, control evaluation, design, and governance, with a proven record of implementing effective risk-mitigation strategies.
  • Demonstrated ability to influence executive-level strategic decision-making and translate technology insights into business strategies for senior executives.
  • Experience with cloud services such as AWS, databases, AI/ML, and infrastructure platforms.

Nice To Haves

  • CISA, CISM, CRISC, CISSP, or similar industry-recognized risk/audit certifications.
  • Prior Internal Audit, regulatory examination, or external audit experience, especially in issue validation, closure testing, or control assessments.
  • Experience writing test procedures, acceptance criteria, or QA/QC review standards.
  • Data analysis skills to support data-driven testing and reporting.

Responsibilities

  • Ensure effective identification, quantification, communication, and management of technology risk, focusing on root-cause analysis and resolution recommendations.
  • Use enterprise-authorized AI capabilities to synthesize risk and control evidence and draft executive-ready reporting, validating outputs and handling data according to sensitivity and security requirements.
  • Independently validate issue remediation and closure readiness by testing action-plan evidence to confirm root causes are resolved and fixes are durable.
  • Develop and maintain relationships with LOB technologists, assessment teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals.
  • Execute reporting and governance of controls, policies, issue management, and measurements, providing senior management with insights into control effectiveness and informing governance work.
  • Perform quality reviews of issue lifecycle documents, including issue creation, extensions, and action-plan closures, to confirm root causes are clear, severity is accurate, and narratives are complete.
  • Support risk-reduction assessments and escalations by assessing residual risk and recommending compensating controls or extended remediation where gaps remain.
  • Manage the Risk Assessment structure within the CORE framework, including accurate mapping and monitoring of processes, risks, controls, and mitigation activities; validate remediation through evidence-based Action Plan reviews; and approve risk acceptances or exceptions.
  • Coordinate risk activities with Audit, 2nd/3rd Line of Defense, and regulatory stakeholders, and lead responses to RFIs and audit requests for executive-level leadership.
  • Monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance.
  • Promote reuse-first, AI-assisted approaches to streamline recurring control testing and issue/action-plan management routines while ensuring human review and alignment with auditability and regulatory expectations.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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