Tech Principal Program Manager

Williams-Sonoma•San Francisco, CA

4d•Hybrid

About The Position

We are seeking a strategic and visionary Tech Principal Program Manager to lead and architect the delivery of transformative cybersecurity and compliance programs across our enterprise. This role demands a deep understanding of evolving regulatory landscapes, advanced cybersecurity technologies, and the ability to drive complex, high-impact initiatives that safeguard our organization's assets and reputation. You will serve as a critical bridge between technology, security, compliance, and business strategy, ensuring that our enterprise projects are secure, compliant, and resilient.

Requirements

Bachelor’s or Master's degree in Business Administration, Computer Science, or a related field, or equivalent work experience.
15+ years of progressive experience in leading complex, enterprise-wide technology programs, with a proven track record of delivering transformative initiatives within the retail industry.
Deep expertise in enterprise architecture, technology strategy, and digital transformation.
Demonstrated ability to influence and collaborate with C-level executives and senior leadership.
Expertise in developing and implementing enterprise-level program governance frameworks.
Proven ability to lead and mentor senior program managers and build high-performing teams.
Extensive experience in managing complex budgets and financial models.
Deep understanding of retail enterprise systems and the ability to integrate systems across multi-platforms.
Expert level knowledge of program management methodologies, including agile, waterfall, and hybrid approaches.
Exceptional communication, presentation, and negotiation skills.
Proven ability to drive organizational change management at an enterprise level.
Demonstrated ability to drive and influence technology strategy.
Expertise in managing large vendor relationships.

Responsibilities

Define and Champion Strategic Program Vision: Establish the overarching vision and strategic roadmap for enterprise-wide Cyber Security and Compliance programs, aligning with the company's long-term business objectives.
Drive Executive-Level Stakeholder Engagement: Engage with C-level executives and senior leadership to understand strategic priorities, articulate program vision, and secure executive sponsorship.
Establish Enterprise Program Governance: Develop and implement robust program governance frameworks, ensuring alignment across diverse stakeholders, and fostering a culture of accountability and transparency.
Architect Complex Program Structures: Design and implement sophisticated program structures, including integrated work plans, financial models, resource allocation strategies, and risk mitigation plans.
Lead Cross-Functional Strategic Initiatives: Orchestrate and lead cross-functional teams, fostering collaboration and driving alignment across technology, business, and operational domains.
Establish and Promote Program Excellence: Develop and champion best practices for program management, driving continuous improvement and fostering a culture of excellence across the organization.
Lead Enterprise-Wide Adoption of Security tools and behaviors: Develop and execute comprehensive organizational change management strategies to ensure adoption of new technologies, techniques and processes that enhance our associate’s participation is securing the enterprise
Provide Expert Guidance and Mentorship: Mentor and develop senior program managers, security engineering leaders, and/or technical tiger teams, fostering a high-performance, cross-team execution capability and building organizational program management practice throughout
Manage Vendor Strategic Partnerships: Lead the evaluation, selection, and management of strategic vendor partnerships, ensuring alignment with program objectives and maximizing value to the company. Find ways to measure ROI within the various programs.
Proactively Identify and Mitigate Enterprise Risks: Lead the identification, assessment, and mitigation of enterprise-level risks that could impact program success.
Influence Industry Best practices: May represent the organization in industry forums, conferences, and publications, establishing thought leadership and driving innovation.

Benefits

A generous discount on all WSI brands
A 401(k) plan and other investment opportunities
Paid vacations, holidays, and time off to volunteer
Health benefits, dental and vision insurance, including same-sex domestic partner benefits
Tax-free commuter benefits
A wellness program that supports your physical, financial and emotional health
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Resources for self-development
Advisor (Mentor) program
Career development workshops, learning programs, and speaker series