Tech Ops Station Supervisor
About The Position
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Requirements
- Bachelor's degree or related experience
- Electronic, mechanical, or related field
- FAA Airframe & Powerplant License required
- Minimum one year experience in a Supervisory role
- Working knowledge of technical operations policies and procedures
- Written and oral communication
- Extensive knowledge of aircraft maintenance operations and applicable FAA regulations
- Valid driver’s license
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
Nice To Haves
- Master's degree or related experience
- Lean Six Sigma Certified Green Belt or Black Belt
- Experience supervising a unionized workforce in Technical Operations division
- Proficient in scheduling, eTA and performance management system to support front line employees, and colleagues
- Strong written and oral communication
- Strong skills in conflict resolution and decision-making
- Proficient in appropriate work group and office productivity software
- Principles of project management
Responsibilities
- Provide leadership and direction to maintenance organization, (including MX, GSE, FX, JL where applicable) and labor workforce to maximize productivity and output in accordance with collective bargaining agreements while ensuring necessary resources are available
- Ensure safety and security of aircraft and operations
- Execute station performance goals, environmental goals, and objectives aligning with divisional and company goals
- Ensure regulatory compliance of Technical Operations activities to achieve maximum productivity and cost control
- Track and analyze station performance
- Order and secure required station supplies, process monthly invoices and manage local budget
- Support investigations (as appropriate) into performance, safety, complaints, and other work-related issues
- Interface with regulatory authorities, airport authorities, vendors, and local government to ensure regulatory compliance of Technical Operations activities
- Maintain regular and prompt communication, including attending local meetings, town halls, RAP sessions, e-mail/voicemail follow-up, and incident reports
- Maintain a high level of awareness of operational, financial, compliance, safety, and employee relations
- Report status of operations, highlighting significant events to Senior leadership while providing direction to assigned station personnel to ensure divisional objectives are achieved
Benefits
- medical
- dental
- vision
- life
- accident & disability
- parental leave
- employee assistance program
- commuter
- paid holidays
- paid time off
- 401(k)
- flight privileges
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
