Tech Ops Manager

MLabs • New York, NY

1d • $80,000 - $150,000 • Remote

About The Position

Our client—a leading innovator in fintech, blockchain, cryptography, infrastructure, and security—is seeking an Tech Ops Manager to oversee internal systems and infrastructure for a remote-first, global team building the next generation of core banking systems. Reporting directly to the Chief Information Security Officer (CISO), this role requires a blend of strategic leadership and hands-on execution. The Tech Ops Manager will ensure the organization maintains a secure and efficient toolset, manages hardware logistics, oversees vendors, and upholds rigorous security and compliance standards. This position collaborates closely with Engineering, Security, and Operations teams to support ongoing international expansion.

Requirements

• 6+ years of dedicated experience in IT Management or internal systems administration.
• Advanced proficiency in Google Admin, Google Workspace security tools, MDM solutions (e.g., Jamf), and endpoint security.
• Proven experience managing IT infrastructure and logistics for a distributed, remote-first global workforce.
• Strong knowledge of cybersecurity best practices and direct experience supporting SOC 2, ISO 27001, ISO 22301, or equivalent frameworks.
• Pragmatic problem-solving ability balancing operational speed with strict security requirements; entrepreneurial drive to work independently and optimize workflows.
• Full fluency in English with excellent written and verbal communication skills.

Nice To Haves

• Proficiency in French is considered a strong plus.
• Exposure to or experience working with internal AI tooling and integrations.

Responsibilities

• Manage and optimize the global Google Workspace environment and maintain corporate IT solutions.
• Scale and administer Mobile Device Management (MDM) solutions to maintain fleet-wide security, automation, and endpoint compliance.
• Oversee vendor relations, software licensing, and hardware procurement, including the configuration and international shipping of equipment to employees.
• Lead the IT component of the employee lifecycle, ensuring seamless onboarding, access management, offboarding, and technical support across multiple time zones.
• Maintain comprehensive IT documentation, playbooks, and runbooks to support ongoing SOC 1, SOC 2 Type II, ISO 27001, ISO 22301, and CCSS compliance initiatives.
• Assist international team members with technical issues and support the integration of internal AI tools and Model Context Protocol (MCP) connectors.

Benefits

• Competitive compensation package tailored to experience and location.
• Opportunity to work alongside industry experts in cryptography and fintech while shaping scalable IT governance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed