Tech Lead Manager, Admin Console

Glean•San Francisco, CA

1d•Hybrid

About The Position

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company. We’re hiring a Tech Lead Manager of the Admin Console team to lead one of the most important product surfaces at Glean: the admin experience that helps customers deploy, govern, and scale Glean across their organizations. This is a high-impact, full-stack leadership role for an engineering leader who can guide architecture, partner deeply with product and design, and grow a small but strategically important team. The Admin Console is the control plane for enterprise activation, admin confidence, and scalable rollout. Admins use it to configure authentication, data sources, permissions, governance, search settings, AI features, and deployment health from a self-serve central hub. As Glean evolves from a search company into an AI platform, this team’s mission is evolving too: from managing data sources to helping admins manage the broader context layer of the system, including actions, live data, governance, and AI configuration.

Requirements

8+ years of software engineering experience building production distributed systems or cloud‑native applications.
1+ years of engineering management experience of a full stack team
BS/BA in Computer Science or related field, or equivalent practical experience.
Strong coding skills in at least one of: Python, Go, Java, C++, Javascript.
Product‑minded: you prioritize customer impact, clear SLAs/SLOs, and pragmatic iteration.
Ownership‑driven with a positive, proactive attitude; comfortable leading projects or learning from battle‑tested engineers.
You have experience building enterprise SaaS, enterprise platform, admin console, or similarly configurable product experiences.
Experience working on products where usability, governance, permissions, and technical complexity all matter.
Experience mentoring engineers with different technical strengths, including frontend and backend team members.
Ability to operate in ambiguity and shape roadmap, architecture, and team execution in a fast-moving environment.
Strong cross-functional collaboration skills and comfort partnering with product, design, security, and platform teams.

Responsibilities

Lead and grow the Admin Console engineering team, providing both people leadership and strong technical direction.
Own architecture and execution for core admin-facing workflows including data source setup, security configuration, deployment management, and feature rollout controls.
Partner closely with Product and Design to simplify complex enterprise workflows and make the admin experience more intuitive and scalable.
Help evolve the Admin Console from a system centered on crawlers and data setup into a broader control plane for enterprise context, actions, governance, and AI capability management.
Improve self-serve activation so admins can get their organizations up and running faster, with less dependency on human support.
Improve visibility into crawl health, connector status, indexing progress, permissions, and rollout readiness so admins can confidently understand what is happening in their deployment.
Build systems and workflows that help admins safely scale Glean across users, teams, and capabilities over time through a coherent interface.
Collaborate deeply with backend, connector, infra, and security teams to deliver unified admin experiences that sit on top of platform and infrastructure layers.