Tech Install Specialist

Topgolf•Dallas, TX

5h•Onsite

About The Position

The Installation Specialist will be responsible for completing large low voltage installations within specified timeframe, scope and costs. This role involves establishing cable pathway systems, terminating and certification of network/fiber cables. Responsible for MDF/IDF rack build out and installation of various network and AV equipment.

Requirements

Associates Degree or Equivalent work experience (Required)
1+ year of large scale low voltage project installation (Required)
1+ year of cross-functional teams experience (Required)
1+ year of knowledge of basic construction and low voltage material (Required)
Hand tool experience
Ability to lift 50lbs or more and operate heavy machinery
Strong sense of personal accountability regarding decision-making with a positive can-do attitude
Ability to predict challenges and seek to proactively head-off obstacles
Analytical thinking and time management skills
Strong attention to detail
Technical troubleshooting skills and ability to interpret CAD drawings/basic understanding of construction building codes
Follow and promote a safe work environment

Responsibilities

Venue A/V and Infrastructure Audit - Execution of a detailed, multi-day physical and software-based check of configuration of systems in the venue inclusive of (Audio/Visual, Game, Point of Sale, Lobby Management, Control Systems, Computer Room, Network, etc.). (10% time)
Game Experience Audit - Data gathering from our ops control system prior to venue visit, and then targeted in-bay game play experience for bays identified as potentially sub-standard for performance. This involves understanding the mechanics of how the game system functions at a technical level, as well as using tools to tweak configurations and perform onsite metric measurement. (5% time)
Physical Installation - Pulling cable, installing displays/PCs, etc. (25% time)
Technical assessment, troubleshooting, and configuration - Troubleshooting and resolving issues with installed software and hardware required to run a venue operations at install. (30% time)
Venue Systems Quality Assurance measurement - Checking software, hardware, operating systems, network performance against defined standards. (20% time)
3rd Party Technician Oversight - Task and quality management of any 3rd party resources. (10% time)