ENG Tech 1

Netsync Network Solutions • McAllen, TX

3d • Onsite

About The Position

The Tech I position focuses on the installation of network hardware infrastructure in both educational and professional settings. This is primarily an INSTALLATION role, so it is crucial that candidates thoroughly understand the roles and responsibilities outlined below before applying. While this position offers a great entry point into IT networking, it is highly demanding. We emphasize the importance of fully grasping the expectations to ensure alignment across the team. This position is based in Dallas, Texas, and candidates must reside within a 1-hour commute of the job sites. Our technician teams are currently engaged in multiple significant projects in and around the Dallas-Fort Worth Metroplex, and we are seeking skilled network technicians to join us. We take pride in our strong employee engagement and are actively looking for a candidate who will be an excellent fit for our team.

Requirements

• Must be able to communicate clearly and effectively with team members and supervisors.
• Ability to take direction from on-site supervisors/leads and act appropriately.
• Must be consistently on-time for work. If unable to attend, must notify the designated supervisor at least one hour in advance.
• Must wear pants and a Netsync shirt at all times during installations.
• Must possess a valid, non-expired driver’s license.
• Must be able to pass a drug test and background check.
• Must be 18 years or older.
• Must be able to work collaboratively with teammates in a professional manner.
• Must have reliable transportation to and from job sites.
• Must be able to work flexible hours.
• This job may involve long working hours with minimal breaks.
• Must be able to squat, bend, and reach without limitations.
• Must be able to understand and follow deployment documentation as a guide for installations.
• Must be able to drive at least 1 hour to job sites daily.
• Must be able to work in hot environments and endure the associated conditions.
• IT Experience Required.
• Experience with the racking, stacking, and powering of switch devices.
• Ability to perform port migration from old devices to newly installed switches.
• Familiarity with Cisco platforms, including device operation and functionality.
• Proficient in managing power, data stacking, and ethernet cabling.
• Capable of racking and powering UPS devices, including lifting and mounting equipment weighing 50-70 lbs independently.
• Skilled in connecting new ethernet cables from UPS to newly installed switches and documenting switch and port numbers.
• Comfortable working on ladders daily to install Access Point devices 6-15 feet high.
• Ability to install devices safely and securely, adhering to Netsync installation documentation.
• Team members should have at a minimum, Phillips screwdrivers, snips, etc.
• High school diploma, associate’s degree, or bachelor’s degree.

Nice To Haves

• Proficient in cable management techniques.
• Able to tone out cables, troubleshoot ports, and restore appropriate devices online.
• Experience in troubleshooting fiber uplinks and testing/validating connectivity for newly installed devices.
• Ability to follow directions professionally and ensure devices are fully operational before leaving the site.
• Cordless drills can enhance efficiency during installations.
• CCNA certification or any other Cisco certification are a plus.

Responsibilities

• Installation of network hardware infrastructure.
• Racking, stacking, and powering of switch devices.
• Performing port migration from old devices to newly installed switches.
• Managing power, data stacking, and ethernet cabling.
• Racking and powering UPS devices.
• Connecting new ethernet cables from UPS to newly installed switches.
• Documenting switch and port numbers.
• Installing Access Point devices.
• Installing devices safely and securely, adhering to Netsync installation documentation.
• Day-1 support may be required after device cutover, and the individual must be available and on standby for these engagements.
• Toning out cables, troubleshooting ports, and restoring appropriate devices online (preferred).
• Troubleshooting fiber uplinks and testing/validating connectivity for newly installed devices (preferred).
• Following directions professionally and ensuring devices are fully operational before leaving the site (preferred).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED