PT Tech Asst
Brooklyn Public Library•Arlington, VA
•Onsite
About The Position
Assist in the proactive mission of promoting effective use of technology throughout the organization. Responsible for implementing customer service standards of user centered technology support with courteous, responsive and accurate support to technology problems and issues. This position is part of a fast-paced, team structured organization.
Requirements
- Experience and/or Knowledge of various Microsoft Office Applications such as Excel and Word
- Familiarity with Zoom and/or other video conference platforms
- Excellent communication skills verbal and written
- Strong problem-solving skills
- Excellent organizational skills and the ability to multi-task
- Can work as part of a team
Responsibilities
- Troubleshoots basic technology problems, referring more complex problems that cannot be resolved to the Technology Resource Specialist (TRS)
- Provide basic guidance to users on the use of library software and hardware.
- Assists staff with the facilitation of in-person and virtual programs
- Assists TRS with major initiatives and projects
- Responsible for providing customer service
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
