2027 Super Bowl Fan Experience Teammates

Fierce Staffing Services and Consulting•Los Angeles, CA
•Onsite

About The Position

Fierce Staffing Services is seeking enthusiastic, energetic, and professional Teammates to support the Super Bowl Fan Experience 2027 at the Los Angeles Convention Center. Teammates will help create memorable fan experiences by engaging with attendees, supporting event activities, and bringing a positive, customer-service mindset to a fast-paced environment with large crowds. This opportunity is for local staff only, and no travel accommodations will be provided. A virtual interview must be completed to be considered for this position.

Requirements

  • Must attend one of the mandatory onsite training sessions before working the event.
  • Must attend a mandatory virtual training session in January 2027.
  • Highly professional and polished in appearance and manner
  • Comfortable working in large crowds and high-energy environments
  • Strong communicator with excellent customer-service instincts
  • Calm, composed, and solutions-focused under pressure
  • Adaptable and comfortable with changing onsite priorities
  • Reliable, punctual, and able to work the full assigned shift exactly as scheduled
  • Comfortable standing and walking for extended periods, up to eight hours
  • Able to attend mandatory training before the event.
  • Applicants must disclose whether they will work for another agency during Super Bowl week.
  • All black business casual attire: black pants with no rips or tears, black shirt, comfortable black closed-toe shoes, no athletic wear.

Nice To Haves

  • Customer service, hospitality, or event-staffing experience is preferred

Responsibilities

  • Greeting and engaging fans to help create an exceptional experience
  • Providing helpful information and customer service to attendees
  • Assisting with crowd management, event flow, and fan inquiries
  • Supporting activity zones to help maintain smooth operations
  • Maintaining a friendly, approachable, and professional demeanor at all times
  • Completing timekeeping accurately for all worked time

Benefits

  • Support one of the world's most visible live-event experiences
  • Engage with football fans from across the globe
  • Build valuable experience at a large-scale, high-profile event
  • Join a mission-driven, minority- and women-owned business committed to creating quality opportunities in hospitality and events
  • Eligible for future opportunities, rewards, and incentives with Fierce Staffing nationwide
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