Teamcenter L1 Support Engineer | W2 Only | Multiple locations across the US.

Xlysi•Austin, TX

About The Position

We are seeking an experienced Teamcenter L1 Support Engineer with 7+ years of experience in Teamcenter PLM support and application operations. The role provides user support and operational assistance for enterprise PLM environments, including incident management, workflow monitoring, access administration, and coordination with L2/L3 teams to support timely issue resolution and SLA adherence. The ideal candidate has strong functional knowledge of Teamcenter processes, excellent troubleshooting capabilities, and outstanding communication skills for working with business users and global stakeholders. Hands-on experience with Teamcenter RAC, BOM management, workflows, and ITSM tools such as ServiceNow is required. Prior experience supporting enterprise PLM environments and working in a customer-facing support role is highly preferred. This is a W2-only contract role with multiple locations across the US.

Requirements

7+ years of experience in Teamcenter PLM support and application operations.
Teamcenter PLM support experience.
Experience with Teamcenter Rich Client (RAC).
Knowledge of BOM and change management.
Workflow monitoring and troubleshooting skills.
User and access management skills.
Experience with ServiceNow or other ITSM tools.
Incident and problem management skills.
Basic SQL knowledge.
Basic Linux/Windows administration knowledge.
Excellent communication and stakeholder management skills.
Strong functional understanding of Teamcenter business processes.

Nice To Haves

Active Workspace (AWC) experience.
Teamcenter administration experience.
ITIL Foundation.
Batch job monitoring experience.
Exposure to manufacturing or engineering change processes.
Experience supporting global users and business teams.
Prior experience supporting enterprise PLM environments and working in a customer-facing support role.