Team Supervisor (Overnights)

Wawa, Inc.Pace, FL
Onsite

About The Position

As a Team Supervisor (TS), you are a leader who ensures the shift stays on track and helps deliver memorable customer experiences. When you’re the senior leader on site and running shift, you’ll drive execution and make key decisions to keep everything running seamlessly. Wawa, Inc. operates a chain of convenience retail stores located in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida, Alabama, North Carolina and Washington D.C. Wawa is an all day, every day stop for fresh, built-to-order foods, beverages, coffee, fuel services, and surcharge-free ATMs. The company is invested in giving Associates the encouragement, flexibility, and support they need to thrive, creating an environment where everyone can grow and build a career. Wawa Associates take pride in putting people first, making days brighter, and bringing joy to communities through opportunities such as volunteering, charitable giving, and events.

Requirements

  • High School Diploma or GED equivalent
  • Must be 18+ years old with reliable transportation
  • Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
  • Ability to communicate effectively, solve problems, and build relationships

Nice To Haves

  • Supervisory experience in retail, food service, or fuel industries

Responsibilities

  • Handle customer inquiries, gather feedback, and support positive customer interactions.
  • Ensure smooth coordination between Associates, customers, and orders to deliver efficient and effective food and beverage service.
  • Provide direction, feedback, and recognition to Associates, driving productivity and performance.
  • Enforce safety, security, and store policies, including crisis management protocols.
  • Manage inventory, stock levels, vendor check-ins, and cash handling procedures.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Mental health benefits
  • ESOP (Employee Stock Ownership Plan)
  • 401(k) + matching
  • Education Assistance Program
  • Store discounts
  • Paid time off
  • Paid parental leave
  • Access to additional benefit and wellness programs
  • Tuition Reimbursement
  • Prescription Coverage
  • Flexible Spending Accounts (Health Care & Dependent Care)
  • Employee Assistance & Wellness Programs
  • Employee Credit Union
  • Employee Resource Groups

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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