Team Supervisor (Overnights)

Wawa, Inc. • Wilmington, OH

3d • $19 - $26 • Onsite

About The Position

As a Team Supervisor (TS), you are a leader who ensures the shift stays on track and helps deliver memorable customer experiences. When you are the senior leader on site and running the shift, you drive execution and make key decisions to keep operations running seamlessly. The position coordinates Associates, customers, and orders to provide efficient food and beverage service, while supporting positive customer interactions and Associate performance.

Requirements

• High school diploma or GED equivalent.
• Must be at least 18 years old and have reliable transportation.
• Flexible availability to work various shifts, including weekends and holidays, to meet business needs.
• Ability to communicate effectively, solve problems, and build relationships.

Nice To Haves

• Supervisory experience in retail, food service, or fuel industries.

Responsibilities

• Handle customer inquiries, gather feedback, and support positive customer interactions.
• Coordinate Associates, customers, and orders to deliver efficient and effective food and beverage service.
• Provide direction, feedback, and recognition to Associates to drive productivity and performance.
• Enforce safety, security, and store policies, including crisis management protocols.
• Manage inventory, stock levels, vendor check-ins, and cash handling procedures.
• Lead the shift, drive execution, and make decisions to keep operations running seamlessly.

Benefits

• Medical, dental, vision, and mental health benefits.
• Employee Stock Ownership Plan (ESOP).
• 401(k) with matching.
• Education Assistance Program.
• Store discounts.
• Paid time off.
• Paid parental leave.
• Additional benefit and wellness programs.
• Optional 4-day work week.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED