Team Resources Analyst

Gateway Community & Technical College•Southlake, TX

19h

About The Position

The Team Resources Analyst administers the department’s systems and data, with primary responsibility for Workday configuration, Team Member data accuracy, system integrations, and actionable reporting. The role supports HR Business Partners, Benefits and Compliance, and Business Operations by addressing system needs, evaluating tools, troubleshooting issues, and supporting users. The position also processes employment verifications, maintains confidential records, and serves at weekend services and churchwide events as required by the ministry calendar. As a Gateway Church team member, this role is expected to support, recruit, and develop Serve Team members and serve alongside the broader team as ministry and organizational needs arise. Other duties may be assigned. Candidates must have a clear passion for Jesus and a strong biblical foundation. A bachelor’s degree in Human Resources, Information Systems, Business, or a related field and at least three years of HRIS administration or people analytics experience are required, as is hands-on Workday administration experience that includes reporting and integrations. Workday certification or experience supporting a payroll or HRIS transition is preferred. The employee must become a member of Gateway Church upon employment. Gateway Church states that it discriminates on the basis of religion and does not discriminate on other listed protected grounds as applicable to churches.

Requirements

A clear passion for Jesus and a strong biblical foundation.
Bachelor’s degree in Human Resources, Information Systems, Business, or a related field.
Three or more years of HRIS administration or people analytics experience.
Hands-on Workday administration experience, including reporting and integrations.
Strong working knowledge of Workday or a comparable HRIS, including configuration and business process design.
Ability to build and troubleshoot system integrations and diagnose data exchange errors.
Strong analytical skills and ability to turn people data into clear reporting and recommendations.
Advanced proficiency with Excel and reporting tools.
Ability to explain system procedures, train users, and write job aids and process guides.
Excellent organizational skills and attention to detail, particularly regarding data accuracy.
Ability to act with integrity, professionalism, and confidentiality.
Ability to work independently and prioritize competing system and reporting requests.
Excellent verbal and written communication skills.
Must be a member or become a member of Gateway Church upon employment.
Ability to sit or stand for extended periods, occasionally kneel or crouch, frequently lift or move up to 10 pounds, and occasionally lift or move up to 25 pounds.

Nice To Haves

Workday certification.
Prior experience supporting a payroll or HRIS transition.

Responsibilities

Administer Workday, including configuration, business processes, security, organizational structures, supervisory organizations, and cost centers.
Maintain data integrity through regular audits and reconciliation; accurately and confidentially enter, update, and maintain Team Member data.
Support employee lifecycle transactions, including hires, terminations, transfers, and job changes.
Support system functionality across Recruiting, Core HCM, Benefits, Absence, Talent Management, Compensation, and Time Tracking.
Build, maintain, and troubleshoot integrations between Workday and internal or third-party systems, including the outsourced payroll provider, and monitor integrations for errors.
Serve as the department’s point of contact for system needs, evaluate tools, and recommend solutions to the Director of Team Resources.
Generate and distribute standard reports and fulfill ad hoc data requests for the department and Lead Team.
Analyze people data and prepare reports on headcount, turnover, compensation, and other department metrics.
Provide timely system support to Team Members and managers, troubleshoot issues, and resolve tickets.
Maintain system help text, job aids, benefit enrollment instructions, and Learning courses.
Manage testing for system releases, open enrollment, and new initiatives.
Partner with Information Technology on data governance, security standards, and access administration.
Process employment verifications for mortgage loans, legal inquiries, and government agencies.
Maintain confidentiality of Team Member data and follow Gateway’s access, retention, and privacy policies.
Attend and serve at weekend services and churchwide events as the ministry calendar requires.
Support, recruit, and develop Serve Team members and serve alongside the broader team as ministry and organizational needs arise.
Perform other duties as assigned.