Team Relations Specialist

MOBISEllabell, GA
Onsite

About The Position

The Team Relations Specialist role, based in Ellabell, GA, is a key HR position focused on supporting employee relations and driving a positive workplace culture. In this role, you'll partner with leaders to address employee concerns, promote engagement, and help build a fair, consistent, and trusted work environment. It's a great opportunity for someone passionate about employee experience and workplace culture.

Requirements

  • Bachelor's degree in human resources, Business Administration, or related field.
  • 2-7 years of HR or employee relations experience.
  • Working knowledge of U.S. employment laws and employee engagement best practices.
  • Employee advocacy and engagement mindset.
  • Strong investigation, analytical, and documentation skills.
  • Excellent communication, interpersonal, and coaching abilities.
  • Demonstrated ability to manage sensitive issues with discretion and sound judgment.

Nice To Haves

  • HR certification (PHR, SHRM-CP, SPHR, SHRM-SCP) preferred.

Responsibilities

  • Serve as a primary point of contact for employee relations matters, including complaints related to conduct, policy violations, performance, attendance, and workplace behavior.
  • Conduct impartial, timely, and well-documented workplace investigations and provide findings and recommendations.
  • Guide managers on progressive discipline, corrective actions, performance improvement plans (PIPs), and documentation standards.
  • Partner with HR leadership and management to develop, initiate, and support employee engagement initiatives that enhance morale, retention, and workplace satisfaction.
  • Support the rollout, and follow-up of engagement surveys, pulse checks, and listening sessions.
  • Recommend and help implement action plans to address engagement gaps, communication challenges, and workplace concerns.
  • Coach leaders on behaviors and practices that promote engagement, trust, accountability, and inclusion.
  • Serve as a neutral resource to help resolve employee concerns early, improving engagement and reducing escalation.
  • Interpret and ensure consistent application of company policies, procedures, and workplace standards.
  • Support compliance with employment laws and regulations (e.g., FLSA, FMLA, ADA, PWFA, EEOC).
  • Draft and review employee relations and engagement-related documentation, communications, and guidance.
  • Advise managers on effective people management, engagement strategies, conflict resolution, and employee communication.
  • Respond to employee inquiries with professionalism, objectivity, and confidentiality.
  • Promote a respectful workplace culture aligned with organizational values.
  • Support terminations and other employment actions to ensure defensible, respectful, and well-documented outcomes.
  • Assess exit interview feedback for engagement and retention insights.
  • Maintain accurate, confidential employee relations and engagement records.
  • Track and report trends related to employee relations issues, grievances, turnover, and engagement indicators.
  • Support continuous improvement of employee relations and engagement processes, tools, and leader training.
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