TEAM OPERATIONS MANAGER

1-800-PACK-RAT LLCIowa City, IA
$25 - $30Onsite

About The Position

Storage Squad was founded in 2011 in Ithaca, NY, by Cornell students who wanted to make college moving & storage easier. Over the past 10+ years, the business has grown, and in 2020 it became part of the 1-800-PACK-RAT | Zippy Shell Moving & Storage Made Simple family. Today, Storage Squad helps students at 40+ schools across 15+ states – and we’re still growing! Our partner schools appreciate how we help students while reducing congestion in and around campus, and our students and families appreciate how we make move-in and move-out easier and less stressful.

Requirements

  • Valid Driver’s License

Nice To Haves

  • Experience driving commercial vehicles a plus

Responsibilities

  • Recruit, hire, train, and manage staff across to ensure team members are fully equipped for their roles.
  • Lead daily operations, including vehicle rentals, scheduling, route planning, and oversight of material deliveries and moving services.
  • Drive commercial vehicles when necessary to assist with transportation needs and ensure timely delivery of goods and equipment.
  • Manage shipping and receiving processes, including the coordination of inbound and outbound materials, inventory tracking, and warehouse organization.
  • Communicate regularly with Storage Squad management regarding the progress of projects, operational updates, and challenges in the field.
  • Professional conduct at all times, representing the company positively in all interactions with clients, university partners, and vendors.
  • Address client concerns, questions, and special requests with a solution-oriented and service-driven approach.
  • Resolve operational challenges
  • Maintain positive relationships with university partners, local vendors, and service providers.
  • Ensure all projects are completed on time, within scope, and to a high standard of quality.
  • Assist with physical labor and moving tasks during peak operational periods.
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