TEAM OPERATIONS MANAGER

1-800-PACK-RAT LLC•Iowa City, IA

3h•$25 - $30•Onsite

About The Position

Storage Squad was founded in 2011 in Ithaca, NY, by Cornell students who wanted to make college moving & storage easier. Over the past 10+ years, the business has grown, and in 2020 it became part of the 1-800-PACK-RAT | Zippy Shell Moving & Storage Made Simple family. Today, Storage Squad helps students at 40+ schools across 15+ states – and we’re still growing! Our partner schools appreciate how we help students while reducing congestion in and around campus, and our students and families appreciate how we make move-in and move-out easier and less stressful.

Requirements

Valid Driver’s License

Nice To Haves

Experience driving commercial vehicles a plus

Responsibilities

Recruit, hire, train, and manage staff across to ensure team members are fully equipped for their roles.
Lead daily operations, including vehicle rentals, scheduling, route planning, and oversight of material deliveries and moving services.
Drive commercial vehicles when necessary to assist with transportation needs and ensure timely delivery of goods and equipment.
Manage shipping and receiving processes, including the coordination of inbound and outbound materials, inventory tracking, and warehouse organization.
Communicate regularly with Storage Squad management regarding the progress of projects, operational updates, and challenges in the field.
Professional conduct at all times, representing the company positively in all interactions with clients, university partners, and vendors.
Address client concerns, questions, and special requests with a solution-oriented and service-driven approach.
Resolve operational challenges
Maintain positive relationships with university partners, local vendors, and service providers.
Ensure all projects are completed on time, within scope, and to a high standard of quality.
Assist with physical labor and moving tasks during peak operational periods.