Team Member

Pizza Hut•Dededo Municipality, GU

13d•Onsite

About The Position

Performs a variety of duties which may include the duties of a CSR, Dough Prep, Cut & Pack, Cook, WingStreet, and Receiving & Stocking. Responsible for providing quick and efficient service to customers, greeting customers and taking their food and beverage orders, accurately recording customer’s orders on to POS system and computing the amount of the bill, checking orders to ensure that guest is receiving a complete and correct order, informing kitchen staff of shortages or special requests, taking trash out to dumpster, sweeping and keeping exterior lot clean at all times throughout the shift, ensuring an accurate accounting of all transactions, collections and disbursements during work shift, receiving cash drawer at beginning of work shift and verifying the accuracy by counting money in cash drawer, obtaining and reviewing of information regarding price changes or menu specials, entering guest orders into POS and verifying orders for accuracy, following all cash handling policies, collecting cash or charge payments from guests, making change for cash transactions and providing receipts to guests, counting money and charge payments in cash drawer at end of shift, reconciling cash receipts and charge sales with total sales to verify accuracy of transactions, maintaining cleanliness of lobby and register areas, stocking counters, display refrigerators and steam table (if applicable) neatly, accurately and in a timely fashion as per menu, checking to ensure that all display foods are presented attractively as per standards, displaying food under appropriate hot or cold conditions as per standards, keeping display equipment clean and free of debris at all times or as assigned, cleaning workstation thoroughly before leaving area assignment, and relaying relevant comments received from customers directly to supervisor.

Requirements

Must be able to perform basic math skills.
Demonstrates ability to understand and implement written and verbal instructions.
Must be able to speak, read, write and understand the primary language used in the work location.
Must be able to communicate clearly, courteously and efficiently if assigned to duties requiring customer interaction.
Previous food service and/or cash handling experience preferred but not necessary
Must obtain a Tuberculosis Clearance Certificate.
Position requires well-paced mobility for periods minimum of four (4) hours in length.
Requires standing and walking for the entire workday.
Must be able to bend and stoop on occasion.
Must be capable of strenuous lifting and carrying activity for short periods of time (during deliveries).
Must have the ability to lift up to 40 lbs occasionally.

Nice To Haves

Previous food service and/or cash handling experience preferred but not necessary

Responsibilities

Responsible for providing quick and efficient service to customers
Greets customers and takes their food and beverage orders
Accurately records customer’s orders on to POS system and computes the amount of the bill
Checks orders to ensure that guest is receiving a complete and correct order.
Inform kitchen staff of shortages or special requests
Takes trash out to dumpster
Sweeps and keeps exterior lot clean at all times throughout the shift
Ensures an accurate accounting of all transactions, collections and disbursements during work shift
Receives cash drawer at beginning of work shift and verify the accuracy by counting money in cash drawer
Obtains and reviews of information regarding price changes or menu specials.
Enter guest orders into POS and verify orders for accuracy
Follow all cash handling policies
Collects cash or charge payments from guests. Make change for cash transactions and provide receipts to guests
Counts money and charge payments in cash drawer at end of shift
May reconcile cash receipts and charge sales with total sales to verify accuracy of transactions
Maintain cleanliness of lobby and register areas, stocks counters, display refrigerators and steam table (if applicable) neatly, accurately and in a timely fashion as per menu
Checks to ensure that all display foods are presented attractively as per standards
Displays food under appropriate hot or cold conditions as per standards
Keeps display equipment clean and free of debris at all times or as assigned
Cleans workstation thoroughly before leaving area assignment.
Relays relevant comments received from customers directly to supervisor.
Responsible for dough preparedness as prescribed by Manager In Charge
Comply with all portioning, quality standards, rules, policies, and safety procedures.
Prep food items as assigned by Manager In Charge
Selects and transports raw items to work area and back. Stores finished products in proper places.
Selects proper equipment and utensils to prepare items as procedures require – slicer, dough mixer, whips, pitcher, proofer, bun-o-matic, retarder and dough roller.
Follow all food safety procedures
Checks workstations for presence of small equipment, assembly materials, paper goods and condiments.
Responsible for product assembly, product quality checks, and calls out preparation times for all orders.
Monitors oven setting according to Pizza Hut standards.
Verifies orders are complete and accurate
Check all finished products to ensure compliance with Pizza Hut standards.
Communicate with cooks, front line personnel and MIC for quality controls and feedback.
Responsible and required to prepare and assemble all products according to the customer’s order and according to Pizza Hut portioning specifications
Set up the maketable by checking the worktable, counter, dough cabinets, and line refrigeration to ensure they are properly stocked prior to the meal production period.
Check all workstations (maketable, pasta) for presence of appropriate small wares, assembly materials, and stock levels
Monitors all food production areas for safety and sanitation practices and procedures. Checks for cleanliness and ready for customer and provides direction/takes action as necessary
Sets up production cycles, ensure proper inventory levels are available, and calls to back up or replenish items as necessary
Reads order on monitor or printer as they appear. Calls out and coordinates specials/missing items to ensure quick service. Tracks preparation times on all orders checks weight and appearance and passes items into oven
Periodically monitors the need of food and materials supplies, takes action as necessary.
Dishwashing as necessary
Communicates clearly and effectively to food production personnel, receives information and feedback from them on their needs, and takes action based on observation and information received
Cleans and sanitizes workstations on an ongoing basis during meal preparation periods and at the end of the meal period
Monitors work of kitchen staff in the completion of their close-down duties and responsibilities
Set up and maintain the flyer in accordance with brand operating standards
Utilize the fryer to cook menu items as they appear on the monitor or printer
Sauce and package wings according to brand standards
Prep wings and stock WingStreet areas as necessary
Responsible for the receipt and storage of all food, supplies and materials received in the restaurant using proper EXPERT, FIFO and Pizza Hut procedures
Receives all food, supplies, and materials
Check all incoming items for count, quality and specification
Ensures that items are received and stored at the proper temperatures
Maintains the completion and compliance of all delivery and inventory records as defined by proper Pizza Hut procedures
Keeps all storage areas and inventory in a neat and orderly fashion
Maintains the quality of the restaurant products by ensuring that all inventory is dated properly before storing to effect proper FIFO usage
Maintains the safety of the restaurant by ensuring that all storage areas are free of hazardous conditions
Performs other duties as assigned
Ensures that safety is a priority for all employees. Act in a safe manner and do not put self or others at risk. Safety is everyone’s responsibility