Team Member - Moo Moo Express Car Wash

Express Wash Concepts • Columbus, OH

1d • Onsite

About The Position

Join Moo Moo Express Car Wash, a rapidly growing company and part of Express Wash Concepts, offering a career path with opportunities for advancement. We are committed to delivering fast, eco-friendly services, exceptional customer care, and community involvement. We empower our team members with a clear roadmap for growth, from Team Member to leadership roles.

Requirements

• High school diploma or equivalent, or current enrollment
• Ability to work flexible hours, including weekends
• Ability to stand and move throughout the site for the entire shift in a fast-paced environment
• Ability to work outdoors in all weather conditions
• Ability to lift up to 25 lbs. consistently and up to 50 lbs. occasionally
• Positive attitude, willingness to take direction, and a professional appearance
• Ability to follow safety guidelines and wear the required safety equipment

Responsibilities

• Providing exceptional customer service
• Focusing sales efforts by engaging potential customers
• Presenting monthly unlimited car wash packages
• Upselling products to existing customers
• Educating customers on the benefits of the Unlimited Wash Club
• Greeting and exceeding customer expectations
• Actively engaging with customers pre/post wash to ensure 100% satisfaction
• Maintaining quality assurance through accurate Quality Control checks
• Complying with all safety protocols and standard operating procedures
• Addressing all customer escalations in a calm and collected manner
• Operating basic functional retail equipment (computer, POS, etc.)
• Pitching membership to new customers
• Learning the wash process and equipment
• Performing other related duties as required and assigned

Benefits

• Pay increases tied to training and skill development
• Recognition programs
• Ongoing training and professional development
• Unlimited Wash Club membership
• 50% off retail items
• Company-provided uniforms
• Paid vacation
• 401(k) with company match up to 4%
• Educational reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED