Team Member

Quick Quack•Oklahoma City, OK

12d•Onsite

About The Position

This role involves greeting customers, explaining services, processing transactions, and maintaining the cleanliness and operational readiness of the car wash facility. The team member will be responsible for ensuring customer satisfaction, accurately handling cash, and promoting additional services and products. The position requires working outdoors in a potentially loud environment and involves significant physical activity.

Requirements

Excellent customer service skills
Must be able to smile and maintain a clean appearance as per the dress and grooming standards
Strong verbal communication skills
Must be able to read, count, and write accurately
Must be able to work various hours, weekends, and holidays
Must be able to perform repetitive movements over long periods of time
Must be able to endure extended periods standing and working on cash register or related equipment
Must be able to lift up to 50 pounds at times
Clean driving record, meaning that you may not have any major moving violations or serious preventable accidents within the last 3–5 years.
Must have a current Driver’s License (not suspended or expired).

Nice To Haves

High school diploma or equivalent preferred

Responsibilities

Greets customers as they enter the location
Maintains awareness of services provided by Quick Quack Car Wash
Explains services provided by Quick Quack Car Wash to customers
Assists customers with questions or price discrepancies
Ensures accurate transactions by balancing cash register at the beginning and end of shift, and verifying sales at end of shift
Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary
Holds advertising signs and performs other marketing-related functions
Properly uses sales membership pitch when interacting with new customers
Sells additional services and vending items by recognizing opportunities and benefits to the customer
Accurately and efficiently completes sales transactions and maintains proper cash accountabilities at POS registers
Stocks and maintains merchandise in vending cart
Maintains housekeeping and maintenance responsibilities (driveways, restrooms, and car wash)
Explains car wash entry procedure to customers and follows exact car loading and "prepping" procedures, ensuring employee and/or customer safety is not jeopardized
Performs other duties as assigned