Seasonal Part Time Team Member
About The Position
This role involves delivering friendly customer service, assisting customers in finding products, and ensuring a fast and friendly checkout experience. Responsibilities include completing truck unloading, merchandise duties, and maintaining store recovery standards to uphold brand promises. The position also requires participation in stocking, planogram processes, and supporting shrink and safety programs. Team members are expected to adhere to standard operating procedures and company programs, interact respectfully with others, and promote the organization's vision and values.
Requirements
- Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.
- Michaels requires all team members in this role to be at least sixteen (16) years or older.
Nice To Haves
- Retail and/or customer service experience preferred
- Cross trained in Custom Framing selling and production
Responsibilities
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
- Other duties as assigned
Benefits
- health insurance (medical, dental, and vision)
- paid time off
- tuition assistance
- generous employee discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
