Team Member

Whistle Express Car Wash • Hernando, MS

2d

About The Position

The Team Member role at Whistle Express is a hands-on, fast-moving position working across the lot, wash tunnel, and vacuum station. Team Members guide guests through the wash experience, support site operations, and help create a positive customer experience. The work is physical and active, with visible results each shift. No experience is required; a structured 60-day certification program provides training.

Requirements

• Be physically active and comfortable working outdoors in all kinds of weather.
• Demonstrate ownership, initiative, curiosity, a positive attitude, and a team-first approach.
• No prior experience is required.
• Complete the structured 60-day certification program.

Responsibilities

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.
• Follow safety procedures and maintain a clean, organized wash area.
• Assist with vehicle preparation, including identifying preexisting conditions.
• Operate wash equipment safely and efficiently.
• Communicate operational issues effectively with team members and management.
• Engage with customers professionally and encourage Google reviews.
• Manage member accounts, including cancellations and plan changes, and support the overall member experience.
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Maintain vacuum stations by checking for clogs and emptying canisters.
• Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks, to maintain a clean and safe environment.
• Maintain professional conduct and adhere to uniform standards.
• Perform opening and closing duties.
• Clean and maintain the tunnel for safety and operational efficiency.
• Prepare towels and other materials needed for daily operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed